Geek Squad Consultation Agent Best Buy West Nyack

Job Title : Geek Squad Consultation Agent
Date : 1 August 2021
Company : Best Buy
City : West Nyack

Best Buy Careers 2021 - Best Buy invite the best people to apply Geek Squad Consultation Agent that will be placed in West Nyack.

Best Buy Job Vacancies 2021

Detail of : Geek Squad Consultation Agent Job Openings in West Nyack
Geek Squad Consultation Agent
As the first point of contact, Geek Squad Consultation Agents provide knowledgeable technology solutions and support, while maintaining a friendly, efficient check-in and check-out experience for customers requiring product or other technical assistance. They create and maintain a supportive, positive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members as needed. Agents display a genuine passion for and strive to resolve consumer electronic challenges.
At , we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
  • Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
  • Providing positive, timely engagements with customers during the check-in and check-out process.
  • Understanding customer’s technology issues by asking probing questions, listening, asking clarifying questions, taking detailed notes, and providing accurate time estimates for next steps.
  • Monitoring queues and providing accurate status updates to customers.
  • Clearly communicate and partner with team members.
Basic Qualifications
  • Experience using and learning about customer electronics
  • Ability to work successfully as part of a team
  • Ability to prioritize and multi-task in a fast-paced environment
  • Ability to work a flexible schedule inclusive of holidays, nights and weekends

Join our team!
While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.
Ready? Let's do this!
If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.
Not ready to apply? Connect with us on LinkedIn, Facebook, or Twitter.


Should you are interested and qualified, please apply in confidence by filling online application form at :



Notes :

  • All application will kept strictly confidential.
  • Only candidates that meet the above qualification will be shortlisted.

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