Detail of : Baity Hill Community Customer Service Representative Job Opening in Chapel Hill
The Baity Hill Customer Service Representative supports the family housing apartment community consisting of 370 one- and two-bedroom units. The Community primarily consists of single graduate students and student families. The position duties include being the initial point of contact in the Baity Hill Community office. This position will welcome visitors, answer the telephone and monitor the Baity Hill email inbox on a daily basis. This position will provide quality customer service to visitors, vendors, residents, university partners and other Baity Hill team members on a daily basis. This position will use the key & flex-pass system and university technology, (Microsoft Word and Excel, SCLogic, and StarRez management systems), to perform day-to-day functions for the Baity Hill Community. The position will serve as a back-up for apartment inspections, package center receiving and mail distribution. The position will be asked to perform other duties as needed. This position will report to the Assistant Director for Family Housing in Carolina Housing.
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work. The preferred candidate will have prior experience working directly with students in a college or university setting. The ideal candidate would have one year of professional experience working in a customer service role. The candidate should display effective communication skills both written and verbally, possess excellent organizational skills, strong attention to details, and have the ability to plan and work with in a highly collaborative environment.
American Recovery & Reinvestment Act Funded:
Should you are interested and qualified, please apply in confidence by filling online application form at :
Application will be treated strictly confidential.
Only candidates that meet the above qualification will be shortlisted.
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