Front Office Assistant Sullivan Family Pet Hospital Johnston

Job Title : Front Office Assistant
Date : 1 September 2021
Company : Sullivan Family Pet Hospital
City : Johnston

Sullivan Family Pet Hospital Recruitment 2021 - Sullivan Family Pet Hospital need a new official to fill Front Office Assistant that will be placed in Johnston.

Sullivan Family Pet Hospital Recruitment 2021

Detail of : Front Office Assistant Job Openings in Johnston

Sullivan Family Pet Hospital has been providing exceptional veterinary care to Johnston families and surrounding areas for over 20 years. We are a full-service small animal hospital that strongly emphasizes client education and provides high level compassionate care for our patients. We treat all clients and patients like they are family. We are seeking an experienced front office assistant to join our team. The front office assistant performs a wide range of administrative duties related to the clinic providing quality care and excellent customer service. They will oversee the day-to-day operations within the practice including: scheduling staff and doctors, social media and tasks that assist the practice manager. This is a leadership position with the additional responsibility of ensuring a positive work environment in which the practice achieves its goals.

Skills and Qualification:

  • Customer service.
  • Human resource skill.
  • Knowledge of sales and marketing techniques.
  • Good communication skills, both written and oral.
  • Goal oriented.
  • Outstanding leadership skills; able to provide coaching and mentoring to reception and staff.
  • Background in managing service-oriented operations.
  • Ability to plan, organize and effectively present ideas and concepts.
  • Ability to take information obtained from clients, staff, and other sources, discern that which is credible and assess the hospital and its operation objectively.
  • Must be able to handle multiple tasks at once while assessing priorities in a fast paced working environment.
  • Must have excellent computer skills and working knowledge of computers.

Responsibilities:

  • Part-time receptionist duties
  • Employee policy enforcement.
  • Handle relations and communications for reception staff and any staff members cross-trained to work in reception.
  • Assist practice owner with administration and review of client service complaints.
  • Oversee training of all reception staff in accordance to the principals of the practice mission statement and core values.
  • Modify and update systems and procedures wherever needed to better serve clients, patients, the practice and employees, i.e. modify schedules for the most productive use of time.
  • Perform/ oversee the entering of daily client information to ensure all reminders have been entered correctly and all pertinent medical records have been scanned and attached to patient files.
  • Management feedback reports.
  • Run errands as needed such as mailing packages at the post office, purchasing hospital supplies, etc.
  • Schedule and meet with repair and service personnel.
  • Meet with the practice owner and practice manager regularly to discuss, evaluate and plan for the welfare of the practice.
  • Oversee the maintenance and housekeeping of the front office and hospital for cleanliness and organization of both the inside and outside of the building.
  • Ensure that marketing events and initiatives are effective.
  • Posts relevant stories, events and client education material on company Facebook page to engage with our clients.
  • Oversee the end of day procedures for closing out and balancing the cash drawer. Ensure that all reception staff have been trained in accordance with end of day procedures.

Benefits & Wages:

  • Pay commensurate with experience
  • Health Insurance
  • Dental Insurance
  • 401(k) Plan with company match
  • Holiday and Paid Time Off
  • Uniform allowance
  • Pet benefits for pets owned by the employee.

Job Type: Full-time Pay: $15.00 - $18.00

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Retirement plan

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

For further information, please refer official source from Sullivan Family Pet Hospital on following link below. To find out where you fit in, please visit :



Notes :

  • All application will kept strictly confidential.
  • Only short listed candidates will be notified.

If you are not interested in Front Office Assistant Johnston October 2021 Sullivan Family Pet Hospital above, you can try to find your job by read related jobs from another company in Johnston below.


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