Tour Programs Coordinator Mint Museum Of Art Inc Charlotte

Job Title : Tour Programs Coordinator
Date : 2 August 2021
Company : Mint Museum Of Art Inc
City : Charlotte

Mint Museum Of Art Inc Careers 2021 - Mint Museum Of Art Inc assign a chance to apply Tour Programs Coordinator that will be placed in Charlotte.

Mint Museum Of Art Inc Recruitment 2021

Detail of : Tour Programs Coordinator Job Openings in Charlotte

TITLE: Tour Programs Coordinator

DEPARTMENT: Learning and Engagement

REPORTS TO: Head of School and Gallery Programs



The Mint Museum Tour Programs Coordinator serves as the museum’s liaison for Docent, L&E staff, and in-person and virtual tour group programs. This position manages the tour programs with the goal of achieving meaningful and relevant visitor and community engagement.


  • Serves as the main point of contact for all tour programs requests.
  • Develops master tour schedules, secures docents, generates docent schedules and tour group confirmations, and oversees tour logistics to ensure effective and meaningful experiences.
  • Coordinates tour programs schedules and marketing with Collections & Exhibitions, Special Events, Marketing and Communications, and Guest Services staff.
  • Works closely with Head of School and Gallery Programs and Assistant Head of School and Gallery Programs to improve quality of tour programs through implementing reflective practices and effective tour evaluation.
  • Works closely with Head of School and Gallery Programs, Assistant Head, and Docents to update school and adult tour programs resources and to implement new tour programs activities and strategies that reflect museum best practices.
  • Works closely with Head of School and Gallery Programs and Community Relations Director to recruit a diverse docent candidate group that reinforces the museum’s DEIA focus.
  • Generates reports on tour programs attendance figures, admissions revenue, visitor feedback, and specific audiences.
  • Identifies tour programming issues and coordinates resolution with appropriate staff.
  • Provides administrative support to Docents: compiles annual docent roster, maintains docent availability schedules and committee interest, provides weekly museum updates, attends board meetings and helps maintain Mint Docent website.


EDUCATION: 4-years bachelor’s degree, preferably in Art Education, Art History, Humanities, Art Education, Museum Studies, or related fields

PROFESSIONAL EXPERIENCE: Experience working in a professional environment.

KNOWLEDGE/SKILLS/ABILITIES: Experience working in customer service; bilingual fluency a plus. Skill with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Teams), promoting on social media, and usage of general office equipment. Experience with CRM systems, ticketing software and volunteer management software; Blackbaud Altru experience a plus. Experienced user of Zoom and Teams. Ability to lift 20 lbs.

WORKING CONDITIONS: Normal office environment. Some weekday evenings and weekends required.

Supervisory responsibilities: No


Strong organizational skills. Excellent oral and written communication. Strong initiative, planning and follow-through skills. Proven ability to work effectively in a multi-tasking environment. Enthusiasm for art & museums. Ability to work effectively with diverse constituencies including museum members and volunteers, the public, community partners, and colleagues on staff.


DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. The Mint Museum reserves the discretion to change this job description at any time.


As the oldest art museum in North Carolina, with one of the largest collections in the Southeast, The Mint Museum offers its visitors inspiring and transformative experiences through art from around the world via innovative collections, groundbreaking exhibitions, and riveting educational programs. The Mint Museum is a non-profit, visual arts institution comprised of two dynamic facilities: Mint Museum Uptown and Mint Museum Randolph.

Located in what was the original branch of the United States Mint, Mint Museum Randolph opened in 1936 in Charlotte’s Eastover neighborhood as the state’s first art museum. Today, in a beautiful park setting, intimate galleries invite visitors to engage with the art of the ancient Americas, ceramics and decorative arts, fashion, European art, and African art, among other collections. Resources include a reference library with over 18,000 volumes, a theater featuring lectures and performances, and a museum shop offering merchandise that complements both the permanent collection and special exhibitions.

Mint Museum Uptown houses the internationally renowned Craft + Design collection, as well as outstanding collections of American, contemporary, and European art. Designed by Machado and Silvetti Associates of Boston, the five-story, 145,000-square-foot facility combines inspiring architecture with cutting-edge exhibitions to provide visitors with unparalleled educational and cultural experiences. Located in the heart of Charlotte's burgeoning center city, Mint Museum Uptown is an integral part of the Levine Center for the Arts, a cultural campus that includes the Bechtler Museum of Modern Art, the Harvey B. Gantt Center for African-American Arts and Culture, the Knight Theater, and the Duke Energy Center. Mint Museum Uptown also features a wide range of visitor amenities, including the 240-seat James B. Duke Auditorium, the Lewis Family Gallery, art studios, a restaurant, and a museum shop. For more information, visit

If you strong confindence you meet the requirement above, please register and sign in to Mint Museum Of Art Inc e-recruitment website with link as follow :

Notes :

  • All applications are appreciated and will be treated confidentially.
  • Only qualified, short-listed applicants will be invited for furthers process.

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