Loss Mitigation Supervisor The Money Source Remote

Job Title : Loss Mitigation Supervisor
Date : 17 June 2021
Company : The Money Source
City : Remote

The Money Source Vacancies 2021 - The Money Source is looking for a new official to fill Loss Mitigation Supervisor that will be placed in Remote.

The Money Source Recruitment 2021

Detail of : Loss Mitigation Supervisor Job Openings in Remote

The Loss Mitigation Supervisor Underwriting Supervisor is responsible for the daily activities and operation of the Loss Mitigation Underwriting team to ensure proper servicing of delinquent investor/insurer owned residential mortgage loan products that results in reduced delinquency levels and reduced losses. Underwriters will have advanced skills and techniques relative to the loss mitigation underwriting of residential mortgage loans, for the purpose of reducing delinquency/default/foreclosure. They are fully versed and compliant with all the state and federal regulatory collection and loss mitigation requirements, including but not limited to, the CFPB’s January 2014and 2017 implementation. At TMS, it is important to understand each borrower’s personal situation and make appropriate recommendations and arrangements to avoid future Default. This person is a subject matter expert with regards to industry loss mitigation techniques and Regulations. All employees of The Money Source, Inc. are expected to provide quality customer service and maintain high ethical standards when serving our clients.

About TMS

Founded in 1997, TMS is a national company headquartered in the Greater Phoenix Metro area. Housing a variety of customer-facing roles as well as many specialized mortgage and loan servicing roles, our newly remodeled, beautiful, and ideally centralized office sits on over 77,000 sq ft of land to accommodate our rapid expansion and specialized business needs. Our office features built-out offices, conference rooms, break rooms, lounge areas, cafeteria, a beautiful lobby area and other spaces required for company functions. We take a pride in being an innovative, autonomous, customer-service focused, and tech-oriented company. By living our Core Values of People Matter, Inspiring Leadership, Strength of Character and Rock Solid Service, we have created a culture of excellence that strives to provide the one thing that all of our customers seek: The Perfect Customer experience!

Who we are

Check us out @ https://www.youtube.com/watch?v=qTQ85tFTk9g

We are a different kind of company. We speak a different language. We do business in a different way. And we’re on a mission to Grow Happiness. How do we do it? By believing in Pink Unicorns. And executing our daily work in a way that allows our customers to experience joydom. Those are the kinds of things that set us apart from everyone else.

Duties and Responsibilities:

  • Assist in the development and maintenance of the default policies & procedures and operating manual(s) required for functions within responsibility area compliant with CFPB, State, GSE, and GNMA requirements and regulations.
  • Ensure staff protects the privacy of the mortgagor(s) through strict enforcement of procedures on Non-Public Information (NPI) standards.
  • Maintains and documents MSP loss mitigation workstations
  • Ensures implementation of department procedures to accommodate investor and/or insurer changes and updates.
  • Monitor staff workload volumes to ensure proper coverage of all loans.
  • Maintains a thorough working knowledge of all loss mitigation offerings of all investors and insurers, as well as state and federal guideline updates.
  • Prepare ad hoc reports as required.
  • Conduct annual performance appraisals for direct reports and approve performance reviews for subordinate staff.
  • Corresponds with GNMA/FHLMC/FNMA, brokers, agents, and attorneys regarding short-sale and/or settlement offers on the borrowers’ property
  • Performs such other duties as may be assigned by the Loss Mitigation Manager or other senior management .
  • Achieve Monthly and Corporate related targets


Experience and Skills:

  • Ability to direct and motivate supervisory staff.
  • Strong understanding of the mortgage servicing process and industry.
  • Working knowledge of RESPA, TILA, FDCPA, GLBA, UDAAP, state licensing regulations, and any other pertinent regulations.
  • Excellent verbal and written communication skills.
  • Required Computer and Software Competencies:
  • Working knowledge in Microsoft Office suite products (e.g., Word, Excel, Visio, PowerPoint, Outlook, Access).
  • Experience with MSP mortgage servicing system and mortgage terminology.


Bachelor’s Degree in business related field or a combination of education and experience, NMLS licensing highly preferred

EEO Statement:

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type: Full-time

Pay: $62,000.00 - $73,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance


  • Monday to Friday


  • High school or equivalent (Preferred)


  • Mortgage servicing process: 3 years (Preferred)
  • knowledge of RESPA, TILA, FDCPA, GLBA, UDAAP: 3 years (Preferred)
  • leadership or management: 1 year (Preferred)
  • MSP mortgage servicing system: 2 years (Preferred)

Work Location:

  • Fully Remote

If your qualification is matched with the requirement above, please submit your online application directly through The Money Source system at :

Notes :

  • Only qualified candidates that meet with the above requirements would be processed in this recruitment.
  • Only short-listed candidates will receive responses.

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