Full Time Customer Service Call Center Agent Central Communications Riverside

Job Title : Full Time Customer Service Call Center Agent
Date : 24 February 2021
Company : Central Communications
City : Riverside

Central Communications Recruitment 2021 - Central Communications is looking for an applicant to fill Full Time Customer Service Call Center Agent that will be placed in Riverside.

Central Communications Job Vacancies 2021

Detail of : Full Time Customer Service Call Center Agent Job Openings in Riverside

(11830 Pierce St. Suite 100 Riverside, CA 92505)

Are you looking for a company you can believe in and are ready to put 100% effort into making things happen?

Are you looking for a company that BELIEVES IN YOU and wants to help you take care of your career goals?

Are you able to do what is necessary to achieve YOUR personal goals?

Do you want to learn, grow, produce and be respected by your peers for the talents you bring to the organization?

We are looking for customer service superstars!

Central Communications is accepting applications in our call center for Inbound Call Center Agents. We are looking for motivated and performance-driven people. More importantly, we are looking for the RIGHT people to fill these unique and important positions.

Work at Home… for now!

Yes, you can work from the comfort of your home until our office renovation is done (April 2021). We value the health and safety of our employees so we do have strict social distancing guidelines employees must follow upon returning to the office.

A one-week paid training process is conducted remotely.

Technical Requirements When Working from Home:

  • Must have your own personal computer or laptop.
  • High-Speed Broadband Internet that meets our requirements of at least 6mb download and 2mb upload. (Speed test instructions are provided in this ad for your convenience.)
  • Computer will need to be connected to your router/modem with a wired, Ethernet connection. You will NOT be able to work using Wi-Fi with our system.
  • We will provide you with a headset to use.

General Job Requirements:

  • A friendly and upbeat voice and a positive attitude
  • Good grammar and spelling as well as a professional demeanor
  • Computer skills in a Windows-based environment
  • Punctual with great attendance
  • Fast learner and be able to type well (at least 35 words per minute)
  • Punctual / Dependable
  • Be a ‘team player’!

Compensation is $15.25 per hour.

Our Benefits Include:

  • Employee Stock Ownership
  • Full Medical, Dental, Vision benefits
  • Paid Vacations (up to 4 weeks per year over time)
  • Traditional 401K and Roth 401K options with company matching
  • Free Life Insurance policy
  • Legal Assistance, and more!

Shifts Offered for Full-Time:

  • Full Time (40 hours)
  • Availability to start as early as 5am and end as late as 9pm PST.
  • You will be scheduled a 9-hour shift between these times with two 15-minute paid breaks and two 30-minute unpaid breaks for a total of 8 hours paid each day.
  • You must be available to work weekends (a Saturday each week OR a Sunday each week).

You must be very punctual with great attendance.

We answer incoming phone calls from our clients. We professionally greet callers, provide and request required information, document information, and transfer incoming calls or take messages, as necessary. We also relay and route critical messages to on-call personnel by prioritizing emergency calls, paging individuals to inform of emergencies, and utilizing call center tools to ensure the right person receives the right message at the right time. Again, we provide INBOUND customer support only - we are not a telemarketing center.

Our jobs require people that are very detail-oriented. We handle calls for many accounts and so there is always a lot of activity and new challenges to face and resolve daily!

To learn more about us, please visit our website at www.centralcomm.com

Do not miss out on this opportunity - apply today!

Speed Test

Before applying, please conduct a free speed test online. As stated, you will NOT be able to work off Wi-Fi, HOWEVER, for this speed test, you can use Wi-Fi on your smartphone, tablet, or personal computer.

Instructions:

  • Make sure you are connected to Wi-Fi and not cellular.
  • Go to fast.com on any browser. The test will begin to load automatically. Let it run until it gives you final download speed.
  • When download speed is final, click “Show More Info” to begin testing upload speed. Required download speed is 6 Mbps and upload speed is 2 Mbps.
  • Keep your Download and Upload speeds handy in the event that the manager contacts you regarding the position.

Job Type: Full-time

Pay: $15.25 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekends

Education:

  • High school or equivalent (Required)

Experience:

  • Call Center: 1 year (Preferred)

Work Location:

  • One location

Communication method(s) used:

  • Phone

Company's website:

  • www.centralcomm.com

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

  • Temporarily due to COVID-19

COVID-19 Precaution(s):

  • Remote interview process
  • Social distancing guidelines in place
  • Virtual meetings

If you strong confindence you meet the requirement above, please register and sign in to Central Communications e-recruitment website with link as follow :



Notes :

  • Only qualified candidates that meet with the above requirements would be processed in this recruitment.
  • Only short listed candidates will be notified.

If you are not interested in Full Time Customer Service Call Center Agent Riverside March 2021 Central Communications above, you can try to find your job by read related jobs from another company in Riverside below.


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