Detail of : Customer Service Representative Verify Job Opening in Creve Coeur
is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.
Customer service reps will engage with our customers/website users via phone and email to assist with troubleshooting, technical support and general assistance. CSR’s will also work with their teammates to process incoming documents and administrative work as assigned by the manager.
Main Job Responsibilities:
Assist all incoming callers
Troubleshoot the caller’s issue for a speedy resolution
Maintain working knowledge of our web-based resources
Use the appropriate resources to resolve customer service requests
Maintain a professional and up-beat demeanor
Politely direct callers to the appropriate external/internal contacts when necessary
Process a variety of state and federal forms
Maintain knowledge of the different forms and their associated government agency
Proactively filter and distribute forms that must be completed outside of our department
Maintain other related administrative assignments
Email support and accountability
Maintain your individual inbox and stay up to date on incoming emails
Provide email follow up to customers/clients when necessary
Engage in a positive and productive manner with clients in order to help them extract the highest level of value from our product.
Minimum Qualifications and Competencies:
Ability to prioritize a diverse workload
Excellent communication skills with both coworkers and customers/clients alike
Willingness to develop an in-depth understanding of daily operations in our department as well as our business model as a whole
Accountability to your team mates
A sense of urgency and a willingness to take on a challenge
Minimum Education and/or Experience:
High School Diploma
Experience in a professional office setting
Basic computer competency
The ideal candidate will have an interest in learning more about our business and growing with the company. This role provides room for growth and an opportunity for more responsibility and further training in the industry.
Proficiency with the Microsoft Office Suite of applications including Word, Excel, PowerPoint, and Outlook
Basic document management skills
Working knowledge of professional office equipment (computers, scanners, printers etc.)
Hours: Monday-Friday 8:00am-4:00pm, with 30-minute lunch break
All your information will be kept confidential according to EEO guidelines.
is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.
For further information, please refer official source from Experian Career Center on following link below. If you meet the requirement and are interested in building a future career with Experian, please register yourself at :
Application will be treated strictly confidential.
Only candidates that meet the above qualification will be shortlisted.
If you are not interested in Customer Service Representative Verify Creve Coeur October 2021 Experian above, you can try to find your job by read related jobs from another company in Creve Coeur below.
Apply This Job
Submit your application via the link below:
Don't forget to like our fanpage to get updates on the latest job vacancies