Wolves Assist Team Member Minnesota Timberwolves & Lynx Minneapolis
Wolves Assist Team Member Minnesota Timberwolves & Lynx Minneapolis
Job Title :
Wolves Assist Team Member
29 July 2021
Minnesota Timberwolves & Lynx
Minnesota Timberwolves & Lynx Recruitment 2021 - Minnesota Timberwolves & Lynx provide an opportunity to fill Wolves Assist Team Member that will be placed in Minneapolis.
Minnesota Timberwolves & Lynx Recruitment 2021
Detail of : Wolves Assist Team Member Job Openings in Minneapolis
Why Join the Pack?
At this organization, we do things a bit differently. We're not your typical sports franchise pouring all of our focus into the playing stage. We're about uniting together to push the culture forward, challenge the status quo, and accomplish things most didn't think was possible! Whether you're blazing trails in ticket sales, creating for our brands, or using your passion to elevate our vision, your contributions will always shine bright. Together, we are on a journey where chasing greatness is constant and breaking new grounds is a norm.
Position Summary/Objective: Individuals in this position will be responsible for welcoming, directing, and providing assistance for our game-night guests as they arrive to Target Center. They will further assist in collaboration with business intelligence, box office and Levy (Concessions) to further enhance the mobile ticketing, merchandise and food and beverage experience to help drive usage of our Timberwolves App.
What would you do?
Reasonable accommodations may be made to enable individuals to perform these essential functions:
1. Engage guests with energy and enthusiasm throughout their experience.
2. Welcome and direct fans at our primary arena entrances and access points, as well as specific points within the arena and inner concourses.
3. Answer any questions from guests as they enter the building and concourse areas as it relates to the mobile app experience.
4. Assist Action Pack, Ushers and Security by greeting guests, and using creative problem solving to resolve issues quickly such as, ticketing, and mobile ordering within the Timberwolves App.
5. Work with other game night members to diagnose and solve digital ticket, merchandise, and food and beverage app issues.
6. Help ensure guests’ Timberwolves app accounts are set up correctly to avoid any future complications.
7. Continually enhance positive guest experiences with increased focus on mobile payments.
Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
What are your proficiencies or equivalent experiences?
1. Strong verbal communication skills required.
2. Knowledge and experience working with laptops and mobile devices strongly preferred.
3. Ability to work flexible hours including nights, weekends, and holidays.
4. Ability to work well on a team and independently.
5. Ability to engage well with others.
6. Ability to respond to any situation quickly and professionally.
Experience: Previous customer service experience is preferred.
Education: Pursuing a bachelor’s degree or equivalent combination of education and experience preferred.
Supervisory Responsibility, if any: This position does not have supervisory responsibilities.
Travel: Position will not require travel.
Other important information about the job: COVID-19 Vaccination Policy
Proof of completed COVID-19 vaccination will be required prior to your start date.
This job operates during Timberwolves and Lynx home games. Work is active and energetic in nature. The position operates out of a sports arena. The working environment is favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by dust, etc. The noise level is loud during events. During events work is generally performed on the main court, around the concourse and bleachers/steps, as well as in the open skyway/arena walkway.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others in person. The employee frequently is required to remain in a stationary position, as well as operate computers and other mobile equipment, such as cell phones or other mobile devices. The employee may remain in stationary position for periods of time and is frequently required to ascend and descend bleachers/steps and traverse around the arena. Staff may assist with transporting equipment each game night weighing up to 20 pounds.
The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.
Our DEI Commitment
Our Diversity, Equity, and Inclusion initiatives reflect our nature as a Pack. Each one is defined by our collective strength and effort to move everyone forward. Through DEI, we speak up against social injustices, marginalization, and oppression, provide equal opportunities, embrace the differences of others, and create an environment where everyone feels accepted and welcome. Together, we empower each other to be champions of change, help put those around us in a position to win and use our voices for good.
As an organization, we’re proud to commit to accountability, transparency, change, and building DEI into everything we do; because when we do, our community becomes stronger.
We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot prove this, we will give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any action might be taken against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Apply now for an opportunity to interview with us!
For further information, please refer official source from Minnesota Timberwolves & Lynx Career Center on following link below. If you meet the requirement and are interested in building a future career with Minnesota Timberwolves & Lynx, please register yourself at :
All applications will be treated confidentially.
Only candidates that meet the above qualification will be shortlisted.
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