Front Desk Agent Hampton Inn By Hilton - Willow Grove

Job Title : Front Desk Agent
Date : 9 May 2021
Company : Hampton Inn By Hilton - Willow Grove
City : Willow Grove

Hampton Inn By Hilton - Willow Grove Vacancies 2021 - Hampton Inn By Hilton - Willow Grove require the best people to fill Front Desk Agent that will be placed in Willow Grove.

Hampton Inn By Hilton - Willow Grove Job Vacancies 2021

Detail of : Front Desk Agent Job Openings in Willow Grove

Responsibilities and Job Duties:

Daily responsibilities for this position will include attending to guest needs. Primary job responsibilities include:

· Manages reservations for arrivals, departures, and in-house guest accommodations

· Practice and enforce local COVID-19 practices including but not limited to, appropriately wearing face coverings, social distancing, etc.

· Answer inquiries pertaining to hotel services, registration of guest, and shopping, dining, entertainment and travel directions

· Collect a credit card with every transaction, unless specified by a Direct Bill account and or credit card authorization form

· Post charges, such as rooms, laundry, damages to folios as needed

· Charge for all Suite/Treat Shop/Market purchases as they occur

· Review accounts and charges with guest during the check in and checkout process if requested by guest

· Liaison between all of the departments including Housekeeping, Maintenance, and Management.

  • Contact housekeeping or maintenance immediately when a guest reports a problem
  • Record guest comments and complaints, referring guests to managers as necessary

· High standards of quality guest service, ability to respond and resolve guest requests, complaints, or questions in a courteous and timely manner

· Other duties and special projects as assigned

Job Type: Part-time

Experience:

  • front desk: 1 year (Preferred)
  • hotel front desk: 1 year (Preferred)
  • customer service: 1 year (Preferred)
  • hotel: 1 year (Preferred)
  • hospitality: 1 year (Preferred)

Work Location:

  • One location

Communication method(s) used:

  • Email
  • Phone
  • In person

Job Types: Full-time, Part-time

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • On call
  • Overtime
  • Weekends

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel Experience: 1 year (Preferred)
  • Front Desk: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

If your qualification is matched with the requirement above, please submit your online application directly through Hampton Inn By Hilton - Willow Grove system at :



Notes :

  • Application will be treated strictly confidential.
  • Only qualified, short-listed applicants will be invited for furthers process.

If you are not interested in Front Desk Agent Willow Grove June 2021 Hampton Inn By Hilton - Willow Grove above, you can try to find your job by read related jobs from another company in Willow Grove below.


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