Front Desk Agent Excel Hotel Group Morgan Hill

Job Title : Front Desk Agent
Date : 21 September 2021
Company : Excel Hotel Group
City : Morgan Hill

Excel Hotel Group Jobs 2021 - Excel Hotel Group provide a chance to fill Front Desk Agent that will be placed in Morgan Hill.

Excel Hotel Group Recruitment 2021

Detail of : Front Desk Agent Job Openings in Morgan Hill
$200.00 Hiring bonus. We offer competitive benefits including Medical, Dental, Vision, Life and 401k with company match.
Job Summary
The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Responsibilities
  • Welcomes guests in a friendly, prompt and professional manner.
  • Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner.
  • Up-sells rooms whenever possible to maximize hotel revenue.
  • Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank.
  • Issues, controls and releases guest safe-deposit boxes.
  • Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
  • Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.

Qualifications
  • 1-2 years customer service experience.
  • Ability to stand for 8 hours
  • Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
Benefits/Perks
  • Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
  • We offer an excellent travel discount program.
  • Opportunity to grow, we promote from within
is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Should you meet the qualifications required, please register and apply to Excel Hotel Group website with link as follow :



Notes :

  • All applications will be treated confidentially.
  • Only qualified, short-listed applicants will be invited for furthers process.

If you are not interested in Front Desk Agent Morgan Hill October 2021 Excel Hotel Group above, you can try to find your job by read related jobs from another company in Morgan Hill below.


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