Detail of : Sales Manager St Thomas Ticket Solutions Job Openings in Saint Paul
An industry leader for more than four decades, IMG College has a deep presence in the college athletics landscape nationwide. In addition to ticketing, it manages the multimedia and sponsorship rights for nearly 250 collegiate institutions, conferences and arenas, and supports athletic departments at all competitive levels as title sponsor of the prestigious IMG College Directors' Cup. IMG College also provides its collegiate partners access to professional concessions and branding; licensing and trademark consulting; digital and social platform expertise; campus-wide business and sponsorship development; and venue and technology systems through its affiliated companies. Our people-friendly promoting from within culture is a hallmark of our style and approach to business and is rooted in values demonstrating intentional and active care for other people. The company and its employees strive each day to live by the company's value statement: "build the team, grow the company, have fun, love and serve others." Founded in 2011 on the people principles of Character, Capacity and Commitment, IMG College Ticket Solutions represents nearly 50 collegiate athletic departments, professional sports teams and related industry organizations nationwide, with more than 170 on-site sales personnel dedicated to serving these respective relationships. The company delivers a total revenue solution through staff development, high-value expertise, and engaged fan relationships. As the sports industry and fan behavior continues to evolve, Ticket Solutions remains at the forefront of business intelligence through many of its national relationships, leading to increased revenues for teams across the country.
The University of St. Thomas ticket sales team is IMG College's local, dedicated entity representing University of St. Thomas. In complete collaboration with the university, this team is committed through first class professionalism to building top notch customer sales and service relationships extending the affinity of the Tommies' brand to fans, donors, alumni, businesses and corporations of all sizes looking to align with the undeniably loyal and passionate collegiate sports fan base. As the exclusive outbound arm for St. Thomas University, the ticket sales team manages many of the sales efforts for ticketed sports. As a member of the team, we provide fans, partners, businesses, and constituents of the University of St. Thomas with the outreach and access to all ticket types, including season, partial, and group tickets, and ultimately providing experiences to grow involvement and revenue generation across the board while integrating fully within the department and the community.
IMG is actively seeking an Sales Manager – Ticket Sales and Service to work from St. Paul, MN for the University of St. Thomas ticket sales team. The Sales Manager of Ticket Sales is responsible for training, mentoring, motivating and coaching the ticket sales staff. The person in this position will be responsible for developing and implementing a ticket sales initiative designed to meet or exceed the annual sales goals set forth by senior management. The Sales Manager of Ticket Sales will oversee the sales and service activities related to season tickets, partial plans, group tickets, customer service and other ticket products created in the future. The Sales Manager of Ticket Sales will be responsible for implementing effective systems to monitor the professional development and sales production of each member of the sales staff and the achievement of reaching or exceeding the overall sales goals set forth for each season.
Sell season, partial, group and single game inventory for all ticketed sports.
Heavy focus on outside sales and will be responsible for prospecting for leads, setting appointments and closing B2B sales.
Effectively manage various group assets / experiences in order to maximize group ticket sales at all home games
Achieve and exceed weekly, monthly and annual sales goals established by management
Assist GM with administrative (ticket office, marketing, development and multimedia) relationship building
Work all home games, performing various ticket sales and service duties throughout the game
Act proactively to create opportunities for new business with existing customers
Provide superior customer service to clients throughout the season
Miscellaneous duties as assigned by General Manager
Bachelor's Degree in Sports Administration or business field
Minimum of three (3) years experience working in sales with collegiate and/or professional sports team
Superior communication skills, collaborative with strong leadership and interpersonal skills
Results oriented leader with proven ability to motivate people and maximize revenue production
Proven track record in ticket sales – in terms of both personal accomplishments and leading successful sales teams
Must be enthusiastic, creative and able to think both strategically and tactically
Ability to work in a dynamic, high paced environment
Highest level of personal and professional integrity and ethics
Strong customer service skills
Experience working with Paciolan or Ticketmaster/Archtics ticketing systems preferred
Experience working with CRM systems such as ACT, Dialsource (Conquer), Outreach, Salesforce.com, Microsoft CRM, etc.
Willingness and ability to work long hours, including holidays and weekends as required
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. IMG College is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
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