Staff Scheduling Associate Cleveland Clinic Independence

Job Title : Staff Scheduling Associate
Date : 25 July 2021
Company : Cleveland Clinic
City : Independence

Cleveland Clinic Jobs 2021 - Cleveland Clinic give a chance to fill Staff Scheduling Associate that will be placed in Independence.

Cleveland Clinic Jobs 2021

Detail of : Staff Scheduling Associate Job Openings in Independence


  • Works directly with management of assigned facility/units to review and discuss consistent staffing levels that reflect the appropriate number of licensed and unlicensed staff to meet quality and safe patient staffing and operational needs.
  • Proactively generates and reviews 24 hour staffing projections. Seeks coverage via phone calls and/or texts for shifts and special circumstances.
  • Utilizes scripted responses when appropriate.
  • Recognizes need for escalation of staffing challenges.
  • Conducts Lack of Work process according to Standard Operating Procedure when necessary to maintain safe and productive staffing.
  • Resolves complex problems with minimal leadership guidance.
  • Utilizes staffing and scheduling knowledge to identify and resolve complex staffing issues that directly affect patient care.
  • Utilizes multiple computer systems to communicate with nursing leadership of all hospitals.
  • Works collaboratively with nurse leadership to review current and anticipated staffing needs.
  • Works collaboratively with nursing institute timekeeping to ensure proper coding of caregiver’s time.
  • Provides customer support to internal and external caregivers.
  • Facilitates scheduling of PRN staff and agency staff to maintain operations for the assigned units.
  • Completes appropriate documentation utilizing Kronos for caregiver schedule changes.
  • Point of contact for unit call offs. Accurately records, documents, and reports call offs according to SOP.
  • Compiles ad hoc and scheduled reports for Chief Nursing Offers, Nursing Directors, and Nurse Managers.
  • Attends and successfully completes required training
  • Other duties as assigned.


  • High School Diploma or GED.
  • Associate's Degree may substitute for up to one year of the stated experience OR a Bachelor's Degree may substitute for up to two years of stated experience.

Complexity of Work:

  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.
  • Must have outstanding organizational and time-management skills.
  • Proactive mindset and ability to problem solve.
  • Ability to work in fast –paced environment and work well under pressure.
  • Ability to build relationships with facility nurse leaders and caregivers.
  • Ability to take ownership of challenges.

Work Experience:

  • Two years customer service experience required.
  • One year of Staffing/Scheduling experience preferred.
  • Associate's Degree may substitute for up to one year of the stated experience OR a Bachelor's Degree may substitute for up to two years of stated experience.
  • Proficient in MS Office, Excel and database software.

Physical Requirements:

  • Requires manual dexterity for constant data entry and ability to sit for long periods of time.
  • Ability to use a telephone without TTY. Articulate speech.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

Schedule: Full Time

Should you are interested and qualified, please apply in confidence by filling online application form at :

Notes :

  • Only qualified candidates that meet with the above requirements would be processed in this recruitment.
  • Only candidates that meet the above qualification will be shortlisted.

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