Customer Service Representive Confidential Concord

Job Title : Customer Service Representive
Date : 9 September 2021
Company : Confidential
City : Concord

Confidential Recruitment 2021 - Confidential call an applicant to fill Customer Service Representive that will be placed in Concord.

Confidential Jobs 2021

Detail of : Customer Service Representive Job Opening in Concord

Customer Service Representative

We’re a mid-sized company with a customer service team of four who works in our Concord, CA headquarters. Our wholesale products are ordered by designers across the USA. Every order is custom and there are many processes that need to be completed prior to sending orders to our production team. We are proud of our fine craftsmanship, and that includes customer service.

We have been in business for over 40 years and have continued to grow. We are hiring two new customer service representatives, who will work independently alongside our current staff.

If you can see yourself in this role, please apply. We will review resumes promptly.

Job Details

Provides excellent customer service by responding to inbound service and support phone calls, emails, and an occasional in-person designer.

· Provides guidance to assist with product purchases and design

· Becomes an expert in Carol’s Roman Shades products

· Data input customer quotes, and orders

· Helps improve processes within the customer service team

· Completes outbound support calls

· Performs other duties as assigned

Full-time position

· 8 am to 4:30 pm hours, M-F

· 90-day onsite training

· Must be able to work out of the Concord, CA office

Requirements

· Experience working directly with customers (Required)

· COVID vaccination is required for all employees: We take safety seriously. (Required)

· Experience in a fast-paced work environment (Preferred)

· Strong troubleshooting skills

· Highly effective phone communication skills

Benefits

Medical benefit

401K

Vacation and Sick pay.

Job Type: Full-time

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Schedule:

  • Day shift
  • Monday to Friday

COVID-19 considerations:
COVID vaccination is required for all employees: We take safety seriously. (Required)

Ability to commute/relocate:

  • Concord, CA: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location


If you feel that you can meet the qualification and up to the challenge, please send directly through :



Notes :

  • Application will be treated strictly confidential.
  • Only short listed candidates will be notified.

If you are not interested in Customer Service Representive Concord September 2021 Confidential above, you can try to find your job by read related jobs from another company in Concord below.


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