Detail of : Marketing Assistant Office Manager Real Estate Job Openings in Fontana
Marketing Assistant/Office Manager (Real Estate)
MAIN OBJECTIVE: The Marketing Assistant/Office Manager (MA/OM) is responsible for supporting agents in managing their listing and sale transactions by entering necessary data and documentation for transaction processing. The MA/OM will assist by creating agent sales transaction files and helping the agent maintain the file until the transaction closes. The MA/OM will act as the agent's main point of contact and dedicated service rep during all transactions.
The MA/OM collaborates with various support team members and MB team members to complete company projects and objectives. Additional responsibilities will include managing transaction tasks, such as uploading documents to Paperless Pipeline, access agent's DocuSign account to assist with retrieving contracts and signed communications, and occasionally reach out to agent clients, (per agent instructions), to obtain documentation on a case by case basis. Additionally, MA/OM will work with the Marketing Department and assist by distributing monthly marketing materials from agent accounts.
BASIC JOB RESPONSIBILITIES:
Maintain office cleanliness
Order and maintain office inventory
Monitor office calendar and conference room reservations
Provide agents with support and resources
Train agents on software/services offered to agents
Troubleshoot office technology
Receive and deposit earnest money and closing checks, daily
Create and maintain transactions and files via Paperless Pipeline
Update Paperless Pipeline file through life of the transactions, including status of transaction and documentation, as needed
Upload necessary file documentation
Create the request for commission statements, buy and list side, for Agent to review and submit to Accounting
Update documentation by renaming docs, moving them to correct category, and work with the compliance coordinator to ensure data accuracy and compliance to prevent errors
Print open house materials for agents
Assist in the distribution process of monthly marketing materials to agent networks
Upload templates in XpressDocs and agent website and distribute agent postcard mailers and email marketing on monthly basis
Access agent's DocuSign account to assist with retrieving contracts and signed communications from buyer or sellers agent, buyer and seller attorney's, lenders, etc.
Order agent "for sale" and "open house" signs, directional signs, and riders; place signage requests, such as install, removal, contract riders, etc.
Request Listing Packages for new listings, and monitor status, coordinate photography
Request client reviews and testimonials
Continued communication with agent and other necessary parties regarding changes and updates to transactions and/or incomplete files via our paperless notes system
Print and bind RPR reports as well as address and mail reports to clients, as needed
Work with the MB team member(s) to ensure projects are completed
Actively monitor transaction status by being copied on all contract emails
Assist with the scheduling of photos with photography companies
Assist with scheduling buyer showings, inspections, and appraisals
Work with MB team to assist with onboarding new agents
Create draft on the MLS for listings, to be reviewed and approved by agent, with the exception of the description, remarks, agent remarks, and any special notes
Other duties as assigned based on business needs
Prior Real Estate and customer service experience strongly preferred
Technologically proficient on PCs and Macs and able to navigate software programs
Ability to quickly learn new software systems
Familiar with Paperless Pipeline, preferred
Possesses excellent organizational skills and file management skills
Possesses excellent customer service skills
Possesses creative problem solving skills
3-5 years administrative and customer service experience, (Real Estate experience a plus)
Exceptional oral and written communication skills with ability to communicate to different audiences effectively and successfully
Ability to multi-task and quickly change focus to support different customer needs
Ability to prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints
Team-oriented, delivery-oriented, and customer-focused
Excellent organizational skills
Positive attitude and great customer service skills
Must be detail oriented, a good problem solver, and a self-starter
Intermediate computer and software experience (On both Mac and Windows)
ABOUT OUR COMPANY AND CULTURE
d’aprile properties is a real estate brokerage that serves the Chicagoland area as well the primary and secondary home communities of Northwest Indiana, Southern Wisconsin, and Southwest Michigan. With over ten convenient office locations, cutting-edge technology integration, and alluring marketing programs, we offer an abundance of tools that allow our Agents to perform better and faster for their clients, creating unforgettable experiences. These resources have helped us achieve exceptional growth, landing us a spot on Inc.com’s list of 5000 Fastest Growing Private Companies in America four years in a row.
As a full-service real estate company, our high performance coaching, coupled with unparalleled marketing and a supportive culture that embraces accountability is truly what sets us apart from the competition. The people who choose to work at d’aprile properties, both Agents and Support Team members alike, help to develop an unparalleled culture that allows everyone to thrive, both personally and professionally. From staff appreciation events, to a casual and open office environment, to monthly mindset coaching by our Founder, we’re lucky enough to say that we enjoy coming to work every day because of the awe-inspiring people that surround us.
Come see the d’aprile properties difference!
Job Type: Full-time
Work Location: Multiple Locations
Should you meet the qualifications required, please register and apply to D'aprile Properties + Midwest Lending website with link as follow :
All applications are appreciated and will be treated confidentially.
Only candidates that meet the above qualification will be shortlisted.
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