Member Fulfillment Representative Atlanta Postal Credit Union

Job Title : Member Fulfillment Representative
Date : 17 June 2021
Company : Atlanta Postal Credit Union
City : Atlanta

Atlanta Postal Credit Union Jobs 2021 - Atlanta Postal Credit Union give an opportunity to apply Member Fulfillment Representative that will be placed in Atlanta.

Atlanta Postal Credit Union Job Vacancies 2021

Detail of : Member Fulfillment Representative Job Openings in Atlanta

Come join our growing credit union. We are people helping people. Our culture is collaborative and fosters community service and employee growth.

Purpose: The primary purpose of this position is to assist to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.”

The Member Fulfillment Representative will process all incoming membership/share applications, formally onboard new members, and engage existing members. In completing these tasks, representatives will be contributing to stronger, growing membership base.

Duties and Responsibilities:

  • Deliver outstanding service to both internal and external members that is in alignment with our Service Promises.
  • Process all assigned pending online membership/share applications submitted through the Credit Union’s website/mobile app. These duties include
    • Complying with all aspects of BSA/AML and OFAC regulations as well as abiding by all Credit Union account opening policies and procedures
    • Detecting, reporting, and mitigating fraudulent activity
    • Sending documentation to file room to be scanned and shredding sensitive documents when applicable
    • Prepare daily account funding ACH file, as needed.
  • Complete assigned outbound call queue daily, including, but not limited to the following:
    • Welcoming new members to the Credit Union within two days of opening account
    • Recommending relevant products/services to new members two weeks after opening account
    • Checking on financial goals of new members two months after opening account, suggesting additional Credit Union products/services based on their goals and segmentation(s)
    • Reactivating inactive and/or dormant accounts
    • Placing follow-up calls on any of the above categories
  • Completing member relationship-building assignments, such as sending out birthday cards
  • Attend ongoing training as needed, including on and off-site workshops and webinars.
  • Other duties as assigned

Desired Qualifications:

  • Advanced understanding of credit union products and services
  • Background in sales and service, credit union experience preferred
  • Understanding of online account opening process, including related regulations and experience in detecting/mitigating new account fraud
  • Advanced knowledge of computers and various software (Microsoft Office Suite, ShoreTel, Symitar, Meridian Link, onboarding systems, etc.)
  • Excellent communication, multi-tasking, problem solving, and critical thinking skills
  • Demonstrated ability of completing assigned tasks by established deadlines
  • Excellent attendance and punctuality

Potential starting Pay Range (Hourly): $35,000 – $50,000 annually ($16.83 to $24.04 per hour hour).

Physical Job Requirements:

Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 20 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources.

A credit report will be generated and reviewed for all applicants.


For more detail information about the program, please refer official source from Atlanta Postal Credit Union on following link below. If you meet these requirements, please register yourself at :



Notes :

  • Application will be treated strictly confidential.
  • Only qualified, short-listed applicants will be invited for furthers process.

If you are not interested in Member Fulfillment Representative Atlanta August 2021 Atlanta Postal Credit Union above, you can try to find your job by read related jobs from another company in Atlanta below.


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