Hotel Front Desk Clerk Woodspring Suites Woodbury

Job Title : Hotel Front Desk Clerk
Date : 24 February 2021
Company : Woodspring Suites
City : Woodbury

Woodspring Suites Vacancies 2021 - Woodspring Suites invite a new employee to apply Hotel Front Desk Clerk that will be placed in Woodbury.

Woodspring Suites Jobs 2021

Detail of : Hotel Front Desk Clerk Job Openings in Woodbury

Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.

Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.

Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business.

Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready.

Responds to any/all emergency situations (police, fire, emergency responder, weather, building – electrical outage, water line breaks, etc.) in a timely manner.

Essential Functions

Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.

  • Secures payment; verifies and adjusts billing. Verifies customers' credit, and establish how the customer will pay for the accommodation. Computes bills, collects payments, and make change for guests.
  • Keeps abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings.
  • Maintains proficiency in all location computer and software systems.
  • Issues room keys, identifies and explains room features to guests. Supplies guests with directions and information regarding property amenities, services, hours of operation and local areas of interest.
  • Keeps records of room availability/inventory management, and guests' accounts.
  • Performs bookkeeping activities including running reports, posting payments to guest folios.
  • Records guest comments or complaints, referring customers to General Manager as necessary.
  • Contacts housekeeping or maintenance staff when guests report problems.
  • Responds to emergency situations.
  • Cleans and maintains common areas within the hotel: hallways, lobbies, restrooms, corridors, elevators, stairways, to WoodSpring standards.
  • Assists guests in checking in or out as directed by the General Manager.
  • Keeps store rooms in clean, safe, and organized condition at all times.
  • Assists other employees in completing their respective duties, as necessary, to achieve guest ready rooms, public areas, and outstanding customer service.
  • Cleans and maintains lobby, entrance doors including snow removal from entrances, sidewalks, and emergency exits.
  • Works in laundry room area loading and unloading washers and dryers and folding items.
  • Notify General Manager or Maintenance Technician of any major repairs.
  • Provides inventory management to ensure property is equipped with necessary parts and supplies.
  • Serves as Manager-on-Duty in General Manager and/or Lead GSR absence.
  • Prepares housekeeping duty rosters for move-out and stay-over cleans.
  • Inspects/stocks housekeeping carts for service preparedness.
  • Inspect rooms for guest readiness.
  • Other duties as assigned.

Essential Functions are not all inclusive; other duties may be assigned.

Competencies

Adaptability and flexibility – Displays the capability to adapt to new, different, and changing requirements.

Communication – Convey information clearly, correctly, and succinctly.

Dependability and reliability– Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.

Integrity – Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.

Interpersonal Skills – Displays the skills to work effectively with others.

Professionalism – Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.

Skills/Qualifications

  • High school diploma or equivalent.
  • 1-5 years prior guest service experience in a hotel is preferred.
  • Must have computer skills; the ability to access and accurately input information into a computer system.
  • Must maintain a professional appearance and demeanor.
  • Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers.
  • Must have flexible schedule.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Frequent lifts, carries, or otherwise moves and positions objects weighing up to 50 lbs.
  • Frequently bends, kneels, crouches.
  • Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting.
  • Exposure to adverse weather conditions, hazardous chemicals, odors, dirt and dust.

Job Type: Part-time

Pay: $10.00 - $12.00 per hour

Benefits:

  • 401(k)
  • Employee discount

Schedule:

  • Holidays
  • Monday to Friday
  • Weekends

COVID-19 considerations:
All customers are required to wear a mask and public areas are frequently sanitized.

Experience:

  • Hotel Experience: 2 years (Required)

Work Location:

  • One location

Communication method(s) used:

  • Phone
  • In person

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

Should you are interested and qualified, please apply in confidence by filling online application form at :



Notes :

  • All applications will be treated confidentially.
  • Only candidates that meet the above qualification will be shortlisted.

If you are not interested in Hotel Front Desk Clerk Woodbury March 2021 Woodspring Suites above, you can try to find your job by read related jobs from another company in Woodbury below.


Related Jobs

COVID-19 Testing Site Administrative Support Positions ($20-$22/hr)

: 28 February 2021 : GS Labs - Rapid COVID-19 Test Clinics : Eagan

This position requires physical mobility, manual dexterity, the ability to listen, read, and write. Sites are open from 8am-6pm Monday - Friday and 9am-5pm…

Order Entry Specialist

: 28 February 2021 : Jade Technologies, Inc. : Oakdale

Bachelor’s degree in related field preferred. Daily work consists heavily of data entry, as well as creating quotes, validating vendor costs and selling prices,…

Teller I - Woodbury - February 2021

: 28 February 2021 : Ideal Credit Union : Woodbury

This individual is responsible for assisting members with their financial transactions, involving paying and receiving cash and other negotiable instruments.

COVID-19 Testing Site Managers And Assistant Managers ($30-$40/hr)

: 28 February 2021 : GS Labs - Rapid COVID-19 Test Clinics : Eagan

May be asked to answer the office phone and direct patient inquiries appropriately. Ensure procedures are followed so that patient notification, state…

Drone Operator

: 28 February 2021 : ProCam Pilots, LLC : Saint Paul

Have an FAA Certified Part 107 License (required). We offer Drone Operators, Visual Observers, Aerial Photos (RGB + Thermal), Aerial Video Footage, Interior…

Tag Clouds

#N A #Ontario #Edmonton #Office Deland #Real Estate Ontario #Grand Island Nebraska #Admin #Indonesia #Server Edmonton #Helix