Tennessee Tractor Recruitment 2021 - Tennessee Tractor need the best people to apply Service Manager that will be placed in Somerville.
Tennessee Tractor Recruitment 2021
Detail of : Service Manager Job Openings in Somerville
Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel.
Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction
Creates annual Service Department goals and budget, in alignment with the organization’s financial and operational objectives
Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals
Coordinates customer clinics, field days, and related promotional events
Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit
Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
Reviews work orders for completeness and accuracy prior to customer billing
Ensures all departmental tools, equipment, and vehicles are in good working order
Manages recruiting, staffing and employee development activities for employees reporting to this position
Experience, Education, Skills and Knowledge:
3+ years experience in Service Department operations
Ability to use standard desktop load applications such as Microsoft Office and internet functions
Ability to write and speak effectively to individuals and groups
Familiar with John Deere and competitive products
Basic understanding of financial principles relative to Service Department operations
Ability to analyze and interpret internal reports
Ability to work extended hours and weekends
Excellent customer service skills
High School Diploma or equivalent experience
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Paid time off
8 hour shift
High school or equivalent (Preferred)
Customer Service: 1 year (Preferred)
Driver's License (Preferred)
Should you meet the qualifications required, please register and apply to Tennessee Tractor website with link as follow :
Application will be treated strictly confidential.
Only shortlisted candidate will be proceed on the next step.
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