Detail of : National Field Technical Trainer Job Openings in Orangeburg
National Field Technical TrainerWD30117240145
NOTE: This position is remote from anywhere in the United States near a major airport.
Who we are
Sensormatic Solutions is the leading global retail solutions portfolio of powering operational excellence at scale and enabling smart and connected shopper engagement. Our intelligent digital operating platformSensormatic IQcombines the full Sensormatic Solutions portfolio, including unmatched insights into retail inventory, shopper behavior, and loss and liability, and Retailer and third-party solutions with advanced technologies, like AI and Machine Learning. This enables retailers to act on prescriptive, data-driven outcomes and confidently move into the future.
Want to learn more about Sensormatic Solutions and Sensormatic IQ? Find us here:
What you will do
The National Field Technical Trainer is responsible for successfully implementing and coordinating all Technical Training for internal and external field resources in their geographical area and/or assigned. The position will effectively coordinate training activity, develop training programs to meet current and future needs, coordinate training needs with various JCI vendors and maintain data base of active completed trainings.
This position requires an advanced understanding of products being implemented, structured wiring standards, network design, construction industry standards, NEC (National Electric Code), OSHA training, and the construction trades & materials used.
The ideal candidate can multitask and possess strong organizational, communications and interpersonal leadership skills. This role is responsible for working with Field Leadership to ensure all requirements are completed on time and with 100% satisfaction.
How you will do it
Maintains technical knowledge by attending formal trainings and educational workshops.
Maintain quality service by establishing and enforcing organization standards.
Evaluate technical employers and identify weaknesses.
Evaluate Service Max training needs and perform necessary steps to insure the field is adhering to these standards
Evaluate field technicians and identify weaknesses
Identify technical training needs according to needs
Evaluate, Lead/teach, onboard and new technical training programs
Present all the technical and supply training requirements for current and new equipment
Track employee success and progress
Work with the field tech leads and design team
Work with regional tech support team
Collaborate with Corporate Technical Support on technical issues in the field
Assist with the design, testing, and implementation of the ServiceMax platform
Evaluate, Lead/Teach, ServiceMax process for Internal and External personnel
Collaborate with Core Product Team on publication of new product Documentation
What we look for
Associates or bachelor’s degree in Electrical Technology, Network Engineering, Business Administration, Engineering, Computer Science, Military training/experience or other related field
Five to seven years field, construction, and progressive management experience with a high volume, high impact operation
Experience successfully handling multiple challenges, prioritizing responsibilities, and effectively leading multiple teams
Strong leadership skills, including influence management, team-building, conflict resolution, negotiation, organizational change management, and emotional intelligence
Ability to manage and direct multiple complex projects simultaneously to drive solutions that meet or surpass customer expectations on-time and within budget
Excellent analytical and problem-solving skills
Strong presentation skills either remote or classroom
Ability to communicate effectively with varying audience groups and levels
Advanced computer skills, including MS Word, PowerPoint, Excel, Smart Sheet, etc.
Strong understanding of construction and various trade costing models, NEC, and OSHA
Ability to work independently or in a team
International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.
Job Field Operations
Organization Bldg Technologies & Solutions
Should you are interested and qualified, please apply in confidence by filling online application form at :
All applications will be treated confidentially.
Only candidates that meet the above qualification will be shortlisted.
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