Order Management Customer Service Representative Amity Packing Company Chicago

Job Title : Order Management Customer Service Representative
Date : 17 June 2021
City : Chicago

AMITY PACKING COMPANY Jobs 2021 - AMITY PACKING COMPANY offer an opportunity to apply Order Management Customer Service Representative that will be placed in Chicago.


Detail of : Order Management Customer Service Representative Job Opening in Chicago

Position Summary:

The Order Management/Customer Service Representative acts as a liaison, provide product/services information, process orders and resolve any emerging problems with customer accounts. Manages assigned customer accounts, from entry to delivery, to ensure customers’ expectations are achieved.


  • Manages orders from entry to delivery, for assigned accounts to ensure the customer’s expectations are met.
  • Acts as primary contact in understanding and responding to customer needs and issues.
  • Proactively anticipates problems, and effectively resolves them before they become major issues.
  • Supports inventory management by monitoring and reporting inventory status and initiating recommendations and actions to adjust or replenish inventory levels.
  • Understands all steps of the order fulfillment process utilizing network systems, word processing and spreadsheet applications.
  • Develops relationships with other departments to assure accurate order pricing and product on all customer orders
  • Prepares clear, concise reports, documentation, and routine customer correspondence.
  • Promptly address any customer complaint for damages, shortages and incorrect quantity or item and see them through to resolution
  • Support the Customer Service Manager with other tasks as required

Candidate Requirements:

  • High school diploma or equivalent, college degree preferred
  • Prior industry customer service experience preferred
  • Ability to work independently with minimal supervision and manage multiple priorities
  • Strong written, verbal, and interpersonal communication skills
  • Proficiency using technology, including MS Office software:

- Microsoft Office: Outlook, Word, Excel, PowerPoint

  • Ability to effectively communicate and follow-up with questions, comments or concerns in the manufacturing environment

Job Type: Full-time

Pay: $17.00 - $25.00 per hour


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Monday to Friday


  • High school or equivalent (Preferred)


  • Microsoft Excel: 1 year (Preferred)
  • Microsoft Office: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

For further information, please refer official source from AMITY PACKING COMPANY on following link below. To find out where you fit in, please visit :

Notes :

  • Only qualified candidates that meet with the above requirements would be processed in this recruitment.
  • Only shortlisted candidate will be proceed on the next step.

If you are not interested in Order Management Customer Service Representative Chicago August 2021 AMITY PACKING COMPANY above, you can try to find your job by read related jobs from another company in Chicago below.

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