Customer Service Representative Metal Impact Graham

Job Title : Customer Service Representative
Date : 12 October 2021
Company : Metal Impact
City : Graham

Metal Impact Jobs 2021 - Metal Impact give a chance to apply Customer Service Representative that will be placed in Graham.

Metal Impact Job Vacancies 2021

Detail of : Customer Service Representative Job Openings in Graham

Position Summary

Customer Service Representatives are responsible for the day-to-day sales functions such as order entry, order expediting, and problem resolution. The CSR works closely with the senior account managers and plant personnel to ensure that customer’s needs are met.

Key Position Results

  • Customer satisfaction
  • Accurate order entry
  • Source of knowledge for day-to-day information regarding customer interactions
  • Maintain key relationships with customers and co-workers
  • Timely and accurate releases

Key Duties & Responsibilities

  • Order entry
  • Customer Communication (Phone, E-mail, Fax)
  • Order Tracking / Status Review
  • Management of warehouse inventory and pulls
  • Daily communication with Account Managers
  • Initial contact on customer claims and corrective action
  • Become familiar with key accounts and product lines
  • Other duties as assigned

Critical Skills, Knowledge and Abilities

  • Solid computer skills – Microsoft Office
  • Strong Organizational skills
  • Strong communication skills
  • Developing leadership skills
  • Customer focus
  • Building customer relationships and listening
  • Integrity and trust
  • Problem solving

Education / Training Required

  • Bachelor’s Degree or Equivalent work experience
  • At least 1 year of experience in Customer Service

Job Type: Full-time

Pay: $18.00 - $21.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Graham, NC 27253: Reliably commute or planning to relocate before starting work (Preferred)


  • Manufacturing: 3 years (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

If your qualification is matched with the requirement above, please submit your online application directly through Metal Impact system at :

Notes :

  • Only qualified candidates that meet with the above requirements would be processed in this recruitment.
  • Only qualified, short-listed applicants will be invited for furthers process.

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