Refund Return Processor I Lereta, Llc Pomona

Job Title : Refund Return Processor I
Date : 17 September 2021
Company : LERETA, LLC
City : Pomona

LERETA, LLC Careers 2021 - LERETA, LLC provide an opportunity to apply Refund Return Processor I that will be placed in Pomona.

LERETA, LLC Recruitment 2021

Detail of : Refund Return Processor I Job Opening in Pomona

The Refund/Return Processor I processes and researches refund/return checks received from the taxing authority by using the required customer guidelines and adhering to the Service Level Agreement. The role exercises strong decision-making skills to complete tasks and make penalty determinations and achieves complete resolution with agency and/or homeowner’s escrow account.
Tax Procurement

  • Procures tax information from tax agencies. Tax amount data procurement method consists of telephone, e-mail, and fax communication to taxing agency jurisdictions
  • Interprets tax amount data and statuses per property taxes received from taxing agency jurisdictions and effectively identify tax status for payment processing

Workflow Management

  • Effectively monitors, reports, and communicates status of work assignments and statistics to supervision

Customer Service

  • Responds to mortgage lenders and taxing agency jurisdictions by utilizing effective verbal and written communication in a prompt and accurate manner

Quality Control

  • Applies and supports the implementation of new or modified policy and procedures as instructed to ensure Refund/Return Team standards are met
  • Accurately prepares production/statistical reports as applicable

This position will perform other duties as assigned based on the needs of the department.

  • High School Diploma or equivalent.
  • Experience in Microsoft Excel 2007, Microsoft Word and Microsoft Access 97.
  • Data Entry/Computer usage experience.
  • Customer Service Experience.

Job Type: Full-time

Work Location: Multiple Locations

If you feel that you can meet the qualification and up to the challenge, please send directly through :

Notes :

  • All applications will be treated confidentially.
  • Only short-listed candidates will be contacted.

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