Call Center Agent Join A Growing Practice Adirondack Oral Surgery Albany

Job Title : Call Center Agent Join a Growing Practice
Date : 24 February 2021
Company : Adirondack Oral Surgery
City : Albany

Adirondack Oral Surgery Recruitment 2021 - Adirondack Oral Surgery assign a chance to apply Call Center Agent Join a Growing Practice that will be placed in Albany.

Adirondack Oral Surgery Recruitment 2021

Detail of : Call Center Agent Join a Growing Practice Job Openings in Albany

Adirondack Oral Surgery is a thriving specialty practice with three locations in the Capital Region. We are seeking a Call Center Representative that will be the liaison between our company and its patients and referring practices. The successful candidate will be able to accept ownership for effectively scheduling patients, solving customer issues, complaints and inquiries; keeping patient satisfaction at the core of every decision.


  • Manage a high-volume of inbound and outbound calls in a timely manner
  • Follow communication “scripts” and templates for scheduling
  • Keep detailed records of all patient interactions in our digital EMR software
  • Meet personal/team qualitative and quantitative targets


  • Previous experience in a customer support, call center role
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with healthcare terminology and health plans
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities, meet deadlines and manage time effectively
  • Strong computer skills, specifically Word, Outlook, Excel and digital software applications
  • High school degree

Job Type: Full-time

Pay: $15.00 - $18.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Monday to Friday


  • High school or equivalent (Required)


  • Customer Service: 2 years (Required)
  • Call Center: 1 year (Required)

Work Location:

  • One location

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Company's website:


Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

If you match the profile and are interested in this exiting career opportunity, please apply in confidence by filling online application form at :

Notes :

  • Application will be treated strictly confidential.
  • Only candidates that meet the above qualification will be shortlisted.

If you are not interested in Call Center Agent Join a Growing Practice Albany March 2021 Adirondack Oral Surgery above, you can try to find your job by read related jobs from another company in Albany below.

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