Front Office Manager Residence Inn By Marriott Farmington Hills

Job Title : Front Office Manager
Date : 1 August 2021
Company : Residence Inn By Marriott
City : Farmington Hills

Residence Inn By Marriott Hiring 2021 - Residence Inn By Marriott is seeking a new worker to apply Front Office Manager that will be placed in Farmington Hills.

Residence Inn By Marriott Recruitment 2021

Detail of : Front Office Manager Job Opening in Farmington Hills

We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls, reservations and guests services. As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

Responsibilities

  • Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
  • Train, supervise and support office staff, including receptionists, security guards and call center agents
  • Schedule shifts
  • Ensure timely and accurate customer service
  • Handle complaints and specific customers requests
  • Troubleshoot emergencies
  • Monitor stock and order office supplies
  • Ensure proper mail distribution
  • Prepare and monitor office budget
  • Keep updated records of office expenses and costs
  • Ensure company’s policies and security requirements are met

Skills

  • Proven work experience as a Front desk manager or Reception manager
  • Hands on experience with office machines (e.g. fax machines and printers)
  • Thorough knowledge of customer service, office management and basic bookkeeping procedures
  • Proficiency in English (oral and written)
  • Solid knowledge of MS Office, particularly Excel and Word
  • Excellent communication and people skills
  • Good organizational and multitasking abilities
  • Problem-solving skills
  • High School diploma; additional certification is a plus

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • On call
  • Overtime
  • Weekend availability

Experience:

  • hotel: 1 year (Required)

Work Location:

  • One location

Work Remotely:

  • No

If you feel that you can meet the qualification and up to the challenge, please send directly through :



Notes :

  • All application will kept strictly confidential.
  • Only candidates that meet the above qualification will be shortlisted.

If you are not interested in Front Office Manager Farmington Hills September 2021 Residence Inn By Marriott above, you can try to find your job by read related jobs from another company in Farmington Hills below.


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