Front Desk Representative Bay Area Community Health Fremont

Job Title : Front Desk Representative
Date : 8 months ago
Company : Bay Area Community Health
City : Fremont

Bay Area Community Health Careers 2021 - Bay Area Community Health call the candidates to fill Front Desk Representative that will be placed in Fremont.

Bay Area Community Health Jobs 2021

Detail of : Front Desk Representative Job Opening in Fremont

Overall Summary


Provide customer service to all (BACH) patients at the front desk. At the front desk, associates will register and confirm patient demographics in NextGen, verify current program eligibility and collect appropriate payment. Open appointment billing encounter, place with medical chart, and notify provider’s medical assistant when patient is ready to be seen. Assist patients with appointment scheduling, information requests and provide resource materials. Work flexible schedule to include evenings and weekends.


Essential Responsibilities

  • Register patients for appointments by giving appropriate form, certify eligibility, and open medical encounter.
  • Confirm and update patient demographics in medical information system.
  • Calculate charges, collect patient payments, and balance monies with daily receipts per clinic protocol.
  • Assist patients with appointment scheduling, information requests and provide resource materials.
  • Demonstrate commitment to, and understanding of, BACH’s Behaviors for Success and GUEST (Customer Service Model), by modeling customer service excellence in all internal and external relationships and in the performance of all duties and responsibilities.
  • Perform phone receptionist duties as needed.
  • Perform clerical tasks, to include, but not limited to maintain workstation materials and supplies, mailings, and other clerical services.
  • Work flexible schedule and overtime, as necessary.


QUALIFICATIONS


Required education, experience, training

  • High School Diploma or equivalent
  • Minimum of three months medical office experience or similarly related experience in a customer service setting.
  • Bilingual
  • Proficient in Microsoft Office products including Excel, Word and Outlook


Preferred education, experience, training

  • One year medical office experience
  • Community or public health experience preferred
  • Medical practice management program


For further information, please refer official source from Bay Area Community Health Career Center on following link below. If you meet the requirement and are interested in building a future career with Bay Area Community Health, please register yourself at :



Notes :

  • All applications are appreciated and will be treated confidentially.
  • Only short listed candidates will be notified.

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