Director Of Operations Drift Coffee & Kitchen Wilmington

Job Title : Director of Operations
Date : 3 August 2021
Company : Drift Coffee & Kitchen
City : Wilmington

Drift Coffee & Kitchen Careers 2021 - Drift Coffee & Kitchen present a chance to fill Director of Operations that will be placed in Wilmington.

Drift Coffee & Kitchen Job Vacancies 2021

Detail of : Director of Operations Job Openings in Wilmington

The Director of Operations is responsible for providing the leadership, direction and support to management level employees necessary to consistently exceed expectations through the service of high quality Coffee, Food and other Beverages in a clean, hospitable and comfortable atmosphere while achieving sales and profit objectives. The Director of Operations is responsible for the ongoing development of all levels of his/her store’s FOH & BOH staff.

The Director of Operations must implement existing as well as new systems, standard operating procedures, processes, policies and support mechanisms. The Director of Operations is empowered to take decisive action when necessary to achieve these objectives.

Essential Functions/Responsibilities:


  • Recruiting & Hiring - working with Managers to make sure we're bringing top notch talent to Drift every day!
  • Administration - keeping up to date on performance reviews, incident reporting & more!
  • Management Development / Succession Plan


  • Quality of Operations - ensures that each store in his/her region is operating at or above our standards
  • Quality Assurance & Sanitation & DOH


  • Create & implement key training programs, SOPs, communications, etc., to build team and leadership skills.
  • Work closely across all business functions to offer solutions for continuous improvement. Design and quickly implement training, standards & communications that address opportunities across the business
  • Work with Managers in the following areas: career development, performance management, coaching, data analysis, recognition and reward, employee relations and learning and development to build a high performing team ready for growth & succession.

Physical Plant:

  • Works closely with his/her management teams to ensure the daily upkeep of the physical plant
  • Implements workflow change


  • Works with the management teams in his/her region to increase guest counts, daily sales, operational profitability and help develop a loyal local base


  • Demonstrates a strong performance in regards to managing the financial health of the stores in his or her region

What you will bring to Drift:

  • Minimum five years’ management experience (management in a food establishment preferred)
  • Ability to work in high-pressure environments
  • Understanding of kitchen operations
  • Well-organized and detail-oriented
  • Experience in, and an ability to use a Point of Sale (POS) system
  • Proficient on a computer; familiar with Google Drive products
  • Demonstrated ability to effectively lead, communicate and train team members
  • Effective problem solving/decision making abilities
  • ServeSafe Certificate
  • Excellent interpersonal, leadership and English verbal communication skills

Job Type: Full-time

Pay: $95,000.00 - $110,000.00 per year


  • 401(k)
  • 401(k) matching
  • Employee discount
  • Paid time off


  • Weekend availability

Supplemental Pay:

  • Bonus pay

Work Location:

  • Multiple locations

Work Remotely:

  • No

If you strong confindence you meet the requirement above, please register and sign in to Drift Coffee & Kitchen e-recruitment website with link as follow :

Notes :

  • All applications will be treated confidentially.
  • Only qualified, short-listed applicants will be invited for furthers process.

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