Front Desk Supervisor Atrium Hospitality Little Rock

Job Title : Front Desk Supervisor
Date : 23 February 2021
Company : Atrium Hospitality
City : Little Rock

Atrium Hospitality Recruitment 2021 - Atrium Hospitality give an opportunity to apply Front Desk Supervisor that will be placed in Little Rock.

Atrium Hospitality Jobs 2021

Detail of : Front Desk Supervisor Job Opening in Little Rock

Hotel:

Little Rock Embassy Suites

Job Description

Profile:

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Front Office Manager

Equipment: Uniform

Primary Purpose:

The primary purpose of the Front Desk Supervisor will be to ensure that guests have an excellent experience in the hotel, including check-in and check-out, any time a guest needs assistance, and any time guests are supported by a member of the Front Office team.

Work Performed:

The Front Desk Supervisor will be tasked with the following duties, responsibilities, and assignments:

  • Carry out the smooth operation of the Front Office Department and ensure that all standards and operating procedures pertinent to Guest Services are followed ;

  • Able to perform job responsibilities of Front Office Associate, Transportation Specialist, and Concierge Attendant and support in these areas when needed ;

  • Develop and maintain relationships with employees, return guests and group contacts ;

  • Anticipate and address guest issues and establish proactive processes to promote guest satisfaction ;

  • Ensure that financial goals of the department and the hotel are being met , monitoring and controlling labor expenses and other divisional expenses such as supplies & equipment ;

  • Understand and enforce the hotel company credit policies , a ccount for all cash , and make deposits in accordance with hotel and company policies ;

  • Be proactive in the greeting of guests in a friendly and warm manner ;

  • Ensure associates adhere to performance and service standards and conduct appropriate accountability measures by providing direction, support and timely feedback ;

  • Able to understand forecasting to ensure appropriate staffing levels are met according to business demands ;

  • Assist in recruitment process with interviewing candidates;

  • Follow all company safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications ; and

  • Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Six (6) months of Front Office, general office, retail, accounts receivable or customer service experience; OR an equivalent combination.

Preferred Prior Experience:

Hospitality industry experience preferred

Required Education:

High School Diploma or equivalent

Preferred Licenses/ Certification:

Valid state driver’s license and adhere to all company guidelines regarding moving violations.

Required Technology:

Use computers and computer systems (including hardware and software) to enter data, or process information

Physical:

A ble to lift a minimum of 50lbs occasionally

Able to stand and/or walk for duration of schedule shift

Other:

F lexible to working days, early mornings, evenings, weekends and holidays

In addition to competitive compensation packages, offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make a great place to work and grow. Come grow with us!

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos


If you match the profile and are interested in this exiting career opportunity, please apply in confidence by filling online application form at :



Notes :

  • All applications are appreciated and will be treated confidentially.
  • Only short-listed candidates will receive responses.

If you are not interested in Front Desk Supervisor Little Rock March 2021 Atrium Hospitality above, you can try to find your job by read related jobs from another company in Little Rock below.


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