Medical Front Office Team Lead Receptionist Diabetes & Endocrine Center Waco

Job Title : MEDICAL FRONT OFFICE TEAM LEAD RECEPTIONIST
Date : 17 June 2021
Company : DIABETES & ENDOCRINE CENTER
City : Waco

DIABETES & ENDOCRINE CENTER Careers 2021 - DIABETES & ENDOCRINE CENTER need a new worker to fill MEDICAL FRONT OFFICE TEAM LEAD RECEPTIONIST that will be placed in Waco.

DIABETES & ENDOCRINE CENTER Recruitment 2021

Detail of : MEDICAL FRONT OFFICE TEAM LEAD RECEPTIONIST Job Openings in Waco

Diabetes & Endocrine Center is seeking an experienced MEDICAL FRONT OFFICE TEAM LEAD and a RECEPTIONIST to join our dynamic team! Work Week is MONDAY - THURSDAY 8:00 am to 6:00 pm.

Responsibilities to include clerical tasks such as greeting patients and visitors, calling patients for scheduling purposes, handling billing inquiries, answering and routing calls, scheduling appointments according to schedule guidelines, check in and check out processes to include co-pay and balance collection and scheduling of follow up appointments.

Ideal candidate will be a positive team player with the ability to work in a very fast paced environment, multi-tasking while maintaining a cool, calm and professional demeanor. Must present a professional public image, both visual and over the phone.

JOB DUTIES

  • EXPERT IN PATIENT SCHEDULING
  • Follows opening and closing procedures
  • Welcomes and greets all patients and visitors, in person or over the phone
  • Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
  • Responsible for checking in, checking out and scheduling daily patient appointments
  • Responsible for keeping the reception area clean and organized
  • Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
  • Facilitates patient flow by efficiently checking in all patients, being aware of delays, and communicating with patients and clinical staff
  • Collects patient co-pays and balances
  • Contacts patients to schedule appointments as needed
  • Run daily insurance verification for upcoming patient appointments
  • Pull, scan and file medical records as requested
  • Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
  • Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.

QUALIFICATIONS

  • Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards.
  • Ability to explain insurance benefits, co-pays, deductibles and how they relate to individual patient plans.
  • Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups.
  • Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of Clinic patients/clients/visitors in a manner that is efficient and productive.
  • Well-developed verbal and written communication skills; Additional language abilities desirable.
  • Knowledge of basic math and modern office procedures.
  • Ability to work well under pressure with minimal supervision. Proven flexibility and willingness to handle a variety of tasks.

EDUCATION & EXPERIENCE

  • High school diploma or general education degree (GED) required;
  • Minimum two years related medical office experience and/ or equivalent combination of education and experience.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift

COVID-19 considerations:
For patient and staff safety -- CDC & TMA Guidelines are being followed. Mask ARE required in our facility.

Application Question(s):

  • Why are you leaving your former position and why are you interested in this position?
  • What is your salary requirement and when would you be able to start?
  • What are the 3 greatest strengths you possess that will make you a success in a position like this?

Experience:

  • Team Leadership: 1 year (Preferred)
  • Medical office: 2 years (Preferred)

Language:

  • Spanish (Preferred)

Work Location:

  • One location

Should you meet the qualifications required, please register and apply to DIABETES & ENDOCRINE CENTER website with link as follow :



Notes :

  • All applications will be treated confidentially.
  • Only short-listed candidates will be contacted.

If you are not interested in MEDICAL FRONT OFFICE TEAM LEAD RECEPTIONIST Waco August 2021 DIABETES & ENDOCRINE CENTER above, you can try to find your job by read related jobs from another company in Waco below.


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