Director Of Human Resources Laquinta Resort Club A Waldorf Astoria Hotels & Resorts La Quinta

Job Title : Director of Human Resources LaQuinta Resort Club A Waldorf Astoria Resort
Date : 2 May 2021
Company : Waldorf Astoria Hotels & Resorts
City : La Quinta

Waldorf Astoria Hotels & Resorts Careers 2021 - Waldorf Astoria Hotels & Resorts is looking for the candidates to fill Director of Human Resources LaQuinta Resort Club A Waldorf Astoria Resort that will be placed in La Quinta.

Waldorf Astoria Hotels & Resorts Jobs 2021

Detail of : Director of Human Resources LaQuinta Resort Club A Waldorf Astoria Resort Job Opening in La Quinta
Work Locations : La Quinta Resort & Club 49499 Eisenhower Dr La Quinta 92253

Waldorf Astoria is looking for a Director of Human Resources at La Quinta Resort & Club in Palm Springs!

Set against the rugged Santa Rosa Mountains, this luxurious hideaway has over 750 rooms, 5 championship golf courses, 41 pools, 190,000 square feet of meeting space, and 12 food and beverage outlets.

The ideal candidate will be an engaged leader with a great vision and talent for inspiring and developing others. At least 3-5 years of Director of Human Resources experience with a background in high volume luxury hotels is required.

For more information on the property, please visit:

  • La Quinta Resort, A Waldorf Astoria in Palm Springs (
  • La Quinta Resort & Club (@laquintaresort) • Instagram

What will I be doing?

Department Overview

The Americas HR Operations function leads and implements all initiatives and standards in support of positive team member engagement, leadership effectiveness, talent, culture as a high-performing HR Operations team that contributes to superior business results, performance management and development, recognition, talent management, compliance, team member and labor relations while delivering a best-in-class, internationally recognized workplace environment.

Position Statement

As Director of Human Resources, you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work. The DirectorHuman Resources will be directly responsible for contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation and human resources operations.

  • Strategy – Be globally aligned with the Americas HR Operations function while locally supporting superior business results
  • LeadershipDevelop innovative, forward-thinking leaders within a comprehensive learning environment
  • Culture – Ensure a best-in-class workplace that delivers on ’s values, mission and purpose
  • TalentHire, engage and develop the world’s best hospitality team members
  • HR Operations ExcellenceEmbrace and lead implementation of all Americas HR Operations initiatives and objectives with a consistent commitment to excellence in execution, comprehensiveness and timeliness.


  • Successfully, innovatively and timely implement HR strategic objectives and monitor for best-in-class results
  • Innovate, avoid the status quo and cultivate a transformational Team Member-centric workplace
  • Partner with GM/EC to deliver on ’s values by creating high-impact TM engagement experiences
  • Champion ’s culture at the hotel to inspire high-performing multi-cultural, multi-generational teams that build ’s talent pipeline and serve as an unbiased Team Member advocate at all phases for their employment life cycle
  • Leverage people analytics for positive talent and work environment ROI
  • Role model strategic business partner standards to actively contribute to business results
  • Provide owner relations guidance in key areas of HR expertise, as needed (Mgt. Agreements, Wage & Hour, Compliance, Staffing Models)
  • As applicable, partner with Regional HRD/Labor Relations team on development of effective LR strategies and training
  • Ensure comprehensive People Plan is in place, reviewed with the GM/EC and updated annually
  • Mitigates risk from legal liability at all times for and owner stakeholders by connecting with RHRD prior to any significant Team Member disciplinary or performance improvement action


  • Serve as the hotel’s credible SME on all matters relating to Team Member engagement, culture, performance management, talent, compliance, leadership and talent development, training and TM relations (plus Labor Relations, if hotel is covered under a CBA(s))
  • Serve as a highly visible, participatory leader who proactively and consistently engages with their GM/EC, HR team and Team Members, external guests and communicates/presents HR Ops topics and initiatives to key stakeholders (regional/hotel leadership, owners, Team Members)
  • Remain current on trends to evaluate innovative ways for process/practice improvements, workplace enhancements and shares best practices
  • Partner with GM/EC on leading and coordinating community activities at the hotel
  • Participate or represent in industry or HR professional associations
  • As applicable if hotel is covered under a CBA, lead and engage in grievance process representing the interests of the hotel, organization and owners in conjunction with standards and CBA provisions
  • Promote tools and communication channels that encourage regular, open Team Members performance feedback


  • Integrate ’s Values/Mission/Purpose when implementing HR Ops initiatives and support Team Member-centric and guest-centric programs
  • Create a vibrant Heart of House physical environment and ambiance that makes Team Members feel energized, comfortable and motivated
  • Develop a recognition culture that exists among Team Members and across all departments
  • Serve as an ambassador of ’s culture engaging with Team Members through direct and meaningful interactions, leading by example, social media and digital tools
  • Deliver [email protected] well-being programs to enhance the mind, body and spirit of each Team Member
  • Champion ’s community interests with pride
  • Actively supports ’s guest-centric focus with the GM/EC/4D in the spirit of our vision and mission
  • Cultivate and promote diversity and inclusion at the hotel and deliver on ’s D&I objectives


  • Proactively identify present and future talent gaps and create action plans to address shortfalls
  • Perform annual salary and benefits evaluation to ensure the hotels’ total rewards are market competitive
  • Ensure meaningful onboarding programs are in place for all new hires
  • Partner with key leaders within the hotel to create a leadership and development culture to support current and future talent needs
  • Ensure internal transfers/promos are the priority when filling positions
  • Generate consolidated monthly labor turnover data, ensure GM reviews with EC with corrective action plans
  • Ensure all key hotel leadership roles have career development plans in place that are actively supported by leadership and profiles are current
  • Retain in-depth knowledge of internal talent to help facilitate/manage people moves and talent decisions within or outside of the market or region
  • Ensure all key hotel roles have meaningful succession plans with detailed timelines for next moves
  • Partner with GM/EC on quarterly talent reviews and ensures consistency across departments and align with ’s diversity benchmarks
  • Lead the implementation and delivery of training and leadership development programs and ensure Team Members receive specific training to perform their jobs
  • Personally participate in the selection process for all management positions to ensure hotels select the best qualified candidates and ensure ’s interviewing process (BBI) is followed for all positions
  • Promote benefits and perks of working for through various communication and social media channels
  • Engage in industry networking or academic events to ensure the most qualified, diverse applicants are attracted and selected for employment and showcases as an employer of choice
  • Ensure mentoring and coaching culture is part of the hotel’s DNA and incorporate into career discussions
  • Oversee, support and promote ’s Performance Management process
  • Ensure culture of not tolerating poor performance with 90-day PIPs in place, as needed


  • Possess subject matter expertise and ensure workplace standards/practices are compliant with federal/country, state/city laws and audit at 1x/year including but not limited to key areas of federal and state employment/labor laws, AAP, safety, immigration, etc. Payroll practices relevant to wage & hour compliance must be audited quarterly.
  • Ensure HR budget is prepared with focus on creating high-impact Team Member experiences, expenses are managed and variances are monitored including workers' compensation, leased labor and unemployment insurance programs
  • Ensure HR Basics are collectively in place and applied
  • Ensure social/digital platforms are accessible and utilized across departments for purposes of real-time delivery of relevant property information and Team Member engagement
  • Utilizes HR System with accuracy and trains HR team and all Team Members on proper use including TM self-service
  • Maintain open lines of continuous, interactive communication with Team Members to ensure engagement (town halls, exit interviews, focus groups, coffee with Team Members)
  • Embraces, implements and supports Americas HR Ops initiatives in alignment within the parameters and in support of audiences defined each year

What are we looking for?

Since being founded in 1919, has been a leader in the hospitality industry. Today, remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
  • HospitalityWe're passionate about delivering exceptional guest experiences.
  • IntegrityWe do the right thing, all the time.
  • LeadershipWe're leaders in our industry and in our communities.
  • TeamworkWe're team players in everything we do.
  • OwnershipWe're the owners of our actions and decisions.
  • NowWe operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for ?

is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, has offered business and leisure travelers the finest in accommodations, service, amenities and value. is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!


Schedule : Full-time Brand : Waldorf Astoria Hotels & Resorts Shift : Full Availability Job Level : Director Job : Human Resources

Should you are interested and qualified, please apply in confidence by filling online application form at :

Notes :

  • All application will kept strictly confidential.
  • Only candidates that meet the above qualification will be shortlisted.

If you are not interested in Director of Human Resources LaQuinta Resort Club A Waldorf Astoria Resort La Quinta June 2021 Waldorf Astoria Hotels & Resorts above, you can try to find your job by read related jobs from another company in La Quinta below.

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