Patient Service Representative Capital Area Pediatrics Ashburn

Job Title : Patient Service Representative
Date : 2 August 2021
Company : Capital Area Pediatrics
City : Ashburn

Capital Area Pediatrics Careers 2021 - Capital Area Pediatrics is seeking the best people to fill Patient Service Representative that will be placed in Ashburn.

Capital Area Pediatrics Job Vacancies 2021

Detail of : Patient Service Representative Job Opening in Ashburn
Job description

, Inc. is seeking passionate and talented Patient Service Reps (PSRs) for all shifts (FT/PT) and at all of our locations: Ashburn (Shoppes at Ryan Park), Falls Church, Herndon, Oakton, Sleepy Hollow, and Vienna.

About Us

, Inc. (CAP) is proud to be a Patient-Centered Medical Home-designated healthcare organization and our credo is excellent, personal care for every child! With over 175 employees (and growing), we have currently 5 site locations in the Northern Virginia area. With a reputation for exceptional, personalized care and outstanding quality of care, we put our patients first. We believe in a warm, friendly, and professional environment and embrace the diversity of all types.

In this role, you will:

  • Serve as our customer service ambassador, greeting patients and families with a smile – both in person and while answering calls.
  • Utilizing our new Touchless Check-In Process works with our software to communicate with parents via chat feature, allowing parents to wait in the comfort and safety of their vehicles and allowing them to complete registration paperwork and screenings from home in advance of the appointment.
  • Communicate effectively and frequently with the clinical staff to ensure optimal clinical throughput.
  • Focus on the patient experience so that our families have a positive and rewarding care experience.
  • Make outbound outreach calls to our patients/families to improve the population health of community, that patients are on schedule with their vaccinations, well-check/milestone appointments, and chronic condition care management.
  • Rooms patients, assisting clinical staff with room turnover – helping optimize our fast-paced, busy practice environment.
  • Receives inbound calls to schedule appointments (for patients checking in/out) using our electronic medical record (Athena).
  • General administrative and other duties, as assigned.


A high school diploma or general education degree (GED) is required or a combination of education and experience.

Must have excellent communication skills both verbal and written.

Positive, “can-do” attitude, never content to be idle, and always willing to help colleagues and our patients.

Computer skills a mustAthena (our EMR) experience a plus.

Detailed, organized, and able to multi-task.

We are a proud Equal Opportunity Employer!

Job Types: Full-time, Part-time

Pay: $16.50$22.00 per hour

If you match the profile and are interested in this exiting career opportunity, please apply in confidence by filling online application form at :

Notes :

  • Only qualified candidates that meet with the above requirements would be processed in this recruitment.
  • Only short-listed candidates will receive responses.

If you are not interested in Patient Service Representative Ashburn September 2021 Capital Area Pediatrics above, you can try to find your job by read related jobs from another company in Ashburn below.

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