Guest Service Agent Soho Grand Hotel New York

Job Title : Guest Service Agent
Date : 17 June 2021
Company : Soho Grand Hotel
City : New York

Soho Grand Hotel Vacancies 2021 - Soho Grand Hotel is seeking a new employee to apply Guest Service Agent that will be placed in New York.

Soho Grand Hotel Jobs 2021

Detail of : Guest Service Agent Job Openings in New York

Do you love planning a great time or NYC experience for friends?
Do you love working with people?
Do you love music, fashion, dining, art, and nightlife?
Do you love all things New York?
Are you passionate about guest service?

If you answered ‘yes’ to these questions the Soho Grand Hotel is looking for you to join our team.

The Guest Service Agent plays a vital role in curating a unique experience for our guests, in the hotel, in our local neighborhood and in New York City. We are seeking knowledgeable, dynamic personalities to provide exceptional service at the Front Desk in a sophisticated, friendly and genuine manner.

Responsibilities include, but are not limited to:

  • Create memorable experiences for guests by ensuring a smooth arrival and departure
  • Anticipating guests needs- always staying one step ahead
  • Act as the liaison for each guest with all departments to create and maintain a positive guest experience
  • Curate room customizations to the guest preferences to ensure the Soho Grand Hotel feels like their home away from home
  • Being a positive and empathetic listener for all guest queries
  • Maximize all potential opportunities to create one of kind moments for special occasions (ranging from birthdays to anniversaries to engagements, etc.)
  • Direct guests to explore Manhattan’s Downtown culture through providing recommendations of hidden hotspots, classic establishments and unique itineraries.


  • Flexible to work days, nights and weekends
  • Familiar with Downtown NYC
  • Hospitality/hotel experience preferred
  • Knowledge of Opera, GoConcierge, GuestWare preferred

In return we offer:

  • 401k plans (with matching after 1 year)
  • Health Insurance (Medical, Dental, Vision)
  • Paid time off for full-time Team MembersHospitality/hotel experience preferred
  • Career Advancement

EEO/ AA including Vets and Disabled

Job Type: Full-time

Pay: $20.00 - $24.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability


  • High school or equivalent (Preferred)


  • Hotel Experience: 1 year (Preferred)
  • Front Desk: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

For more detail information about the program, please refer official source from Soho Grand Hotel on following link below. If you meet these requirements, please register yourself at :

Notes :

  • Only qualified candidates that meet with the above requirements would be processed in this recruitment.
  • Only candidates that meet the above qualification will be shortlisted.

If you are not interested in Guest Service Agent New York August 2021 Soho Grand Hotel above, you can try to find your job by read related jobs from another company in New York below.

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