Either Friday or Saturday each week (based on a rotating schedule): 1:00 p.m.6:00 p.m.
After Labor Day, the schedule for Monday-Wednesday will be 4:00 p.m.9:00 p.m.
We love superheroes, honeybees and BuzzFeed DIY videos. Why? They help people. If you’re detail-oriented and enjoy helping people, too, we’d like to work with you! As a circulation assistant, you’ll be part of a hard-working, fun-loving group that jokes about our unofficial motto: “Teamwork makes the dream work!” Your flexibility, creative problem solving and passion for people are just what we need to provide the highest level of customer service. Our award-winning library has been an important part of the community since its founding in 1803, and we’re proud to combine traditional library services with the innovative. Join us for food and fun as we work together to be the library our patrons deserve!
IN A NUTSHELL
Under direct supervision, the Circulation Assistant serves patrons at the circulation desk and processes circulating materials.
THE NITTY GRITTY
Proactively provides customer service by assisting patrons with Public Access Catalog (PAC), check-out, self check-out, copiers, printers and locating or retrieving materials
Answers questions and assists patrons in the use of library resources at various service points including phones and pick-up window
Assists patrons with Library card accounts and resolves account disputes
Locates, retrieves, sorts, restocks, checks-in and checks-out all library materials accurately and efficiently
Performs duties of Circulation Aide, as needed
Knowledge, Skills, Abilities and Personal Characteristics
Ability to maintain confidentiality and use appropriate judgment in handling information and records
Ability to work accurately with attention to detail
Ability to address and resolve patron conflicts equitably
Ability to retain and follow circulation department policies and procedures
Proficient in the use of the Integrated Library System (ILS)
Ability to meet circulation department standards for shelving and sorting
Ability to pass alphanumeric sorting test
Ability to pass computer skills test
Education, Training and/or Experience
High school diploma or GED
A minimum of one (1) year of customer service experience
For further information, please refer official source from Worthington Libraries Career Center on following link below. If you meet the requirement and are interested in building a future career with Worthington Libraries, please register yourself at :
All applications are appreciated and will be treated confidentially.
Only short-listed candidates will be contacted.
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