Patient Access Rep I Emergency Dept Ft Nights Torrance Memorial Medical Center

Job Title : Patient Access Rep I Emergency Dept FT Nights
Date : 8 April 2021
Company : Torrance Memorial Medical Center
City : Torrance

Torrance Memorial Medical Center Hiring 2021 - Torrance Memorial Medical Center assign a chance to fill Patient Access Rep I Emergency Dept FT Nights that will be placed in Torrance.

Torrance Memorial Medical Center Recruitment 2021

Detail of : Patient Access Rep I Emergency Dept FT Nights Job Openings in Torrance
Under direct supervision, this position performs tasks to ensure financial stability by entering patient data accurately, timely, and efficiently in order to create a claim to bill for medical services provided.
Core Competencies

  • Collects all required data elements to complete the intake process within the hospital revenue cycle system.
  • Utilizes hospital bed board/patient tracking system to track and arrange proper placement of patient on nursing units.
  • Maintains basic working knowledge of all sponsored programs such as Medicare, Medi-Cal, Tricare and all other payers; as well as contracted insurance payers and authorization requirements.
  • Maintains proficient working knowledge of Medicare Secondary Payor Questionnaire policy and procedures.
  • Validates patient eligibility, benefits, and medical group affiliation as well as obtaining insurance verification and notification as needed. Validation may be performed via the telephone, payer website, or hospital registration application.
  • Demonstrates basic working knowledge of all department/regulatory generated documents and is able to explain their meaning to patients and obtains appropriate initials/signatures.
  • Bands patients appropriately and distributes labels/face sheets as necessary during the registration process.
  • Collects and returns patient valuables in accordance with department procedure in designated areas.
  • Creates estimates, requests, and collects patient financial responsibility payments for hospital services.
  • Greets customers promptly ensuring they are taken care of in a timely and professional manner.
  • Answers the telephone courteously within three rings, identifying self and department, routes calls, ascertains needs and takes accurate messages as appropriate.
  • Complies with departmental policies and procedures, demonstrates basic working knowledge of policies and procedures. References policies and procedures to explain to patient's, families, and physicians and other hospital staff.
  • Enters data related to HAV bed polls and notification to the administrative house supervisors/ or designee of any alerts via Reddi-Net when necessary.
  • Participates in interdepartmental committees and taskforce representing the Patient Access department.
  • Completes the Midnight Census compare and accurately makes all necessary changes in all applicable systems nightly as needed.
  • Participates in daily performance improvement huddles and hospital performance improvement activities using lean tools and techniques.
  • Reviews physician order for completeness to ensure compliance during intake process.

Department Specific Competencies
Degree Program
High School Diploma/GED or Higher Education General Studies
Additional Information
Number of Years Experience Type of Experience
1 healthcare revenue cycle, medical industry or customer service experience.
Additional Information
License / Certification Requirements

If your qualification is matched with the requirement above, please submit your online application directly through Torrance Memorial Medical Center system at :

Notes :

  • All application will kept strictly confidential.
  • Only qualified, short-listed applicants will be invited for furthers process.

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