Detail of : Customer Service Representative Job Opening in Stormville
Stormville Oil Company, located in East Fishkill, NY is seeking an organized, enthusiastic and experienced Customer Service Representative for our inside sales department. We are looking for someone that likes dealing with people at all levels and can successfully perform with limited guidance. Our goal is to provide our customers with superior service through efficient and effective problem resolution. Candidate must be polite, professional and customer service oriented. Duties to include, but not limited to:
Scheduling appointments and provide information to callers. Reviews, sets and posts daily oil pricing.
Reviews data to ascertain that oil inventory coincides with delivery schedules; mails reminder cards for furnace cleanings
Schedules oil technicians for service appointments and deliveries.
Mails lead letters and product information to customers and homeowners.
Prints Credit Hold reports and automatic delivery oil tickets for distribution to drivers, oil technicians.
Enters data for service technicians work orders.
Reviews and adjusts oil tickets accordingly before being sent to A/R, making sure all information is recorded.
HEAP-Liaison between customers in need of assistance with county of residence.
Assists Transportation Administrator with daily paperwork during off season. Back up Transportation Administrator as needed with duties.
Candidate will receive customer calls and process all incoming orders through computer system. Must coordinate delivery information, handle customer inquiries, complaints and product information requests. Will coordinate with the credit department when customer accounts are over limit.
For further information, please refer official source from Package Pavement on following link below. To find out where you fit in, please visit :
All applications will be treated confidentially.
Only candidates that meet the above qualification will be shortlisted.
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