Personal Banker Rochelle Park Valley National Bank

Job Title : Personal Banker Rochelle Park
Date : 31 May 2021
Company : Valley National Bank
City : Rochelle Park

Valley National Bank Jobs 2021 - Valley National Bank assign a chance to apply Personal Banker Rochelle Park that will be placed in Rochelle Park.

Valley National Bank Recruitment 2021

Detail of : Personal Banker Rochelle Park Job Openings in Rochelle Park
As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products and services to existing and potential clients. Perform a variety of routine banking transactions (teller and platform), while supporting the Market Manager in achieving quality service and complying with operational procedures. Responsibilities include, but are not limited to:
  • Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service.
  • Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services.
  • Ability to present a confident and professional demeanor to establish trust and gain knowledge from the customer. Analyze needs and recommend appropriate products and services.
  • Meets with customers to analyze financial needs and maximize sales opportunities. Offers all bank products and assists with other service needs, opens new accounts, i.e. checking, savings, certificate of deposit and IRAs, discusses/sells loan products to existing and prospective customers and possesses knowledge of on-line banking and mobile banking abilities to promote and demonstrate to customers.
  • Responsible for meeting customer expectations and achieving
    service quality standards. Participates/oversees the sales referral process ensuring customer financial needs are met and assists management in coaching and mentoring branch staff members.
  • Ability to perform all transactions required by a customer and use appropriate technology to provide services most effectively and efficiently. Maintain and balance a cash box. Ability to utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines.
  • Act as Vault Teller ensuring adequacy of Branch cash for daily transactions by assisting the branch staff in ordering and shipping currency & coin and controlling & distributing cash to Tellers in prescribed limits.
  • Assists in community events (i.e. Habitat for Humanity) etc. Participates in and supports CRA initiatives, activities and programs.
  • Report all significant matters, issues and unusual customer activity to Manager maintaining personal knowledge of compliance and regulatory
  • Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures.

Required Skills:
  • Excellent verbal and written communication. Ability to write correspondence and appropriately and accurately demonstrate products and services to customers.
  • Excellent interpersonal & customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees.
  • Strong analytical, problem solving, and decision-making skills to effectively uncover and resolve complex customer issues.
  • Ability to make sound decisions which include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank exposure to loss or fraud and the ability to think through and rationalize decisions.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form.
  • Provides deep understanding of Retail Banking and strong Customer Service Skills with the ability to engage customers in conversation regarding products and services.
  • Detail oriented, strong organizational skills, and high degree of accuracy.
  • Ability to handle multiple projects simultaneously.
  • Proficient computer skills.
Required Experience:
  • High School diploma or GED and minimum 2 years of business services experience in branch banking and knowledge of branch operations or 3 years of general banking experience with demonstrated customer service skills.
  • Associates or bachelor's degree with concentration in accounting, business, finance, economics or a related field is preferred.

If you feel that you can meet the qualification and up to the challenge, please send directly through :

Notes :

  • Only qualified candidates that meet with the above requirements would be processed in this recruitment.
  • Only candidates that meet the above qualification will be shortlisted.

If you are not interested in Personal Banker Rochelle Park Rochelle Park June 2021 Valley National Bank above, you can try to find your job by read related jobs from another company in Rochelle Park below.

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