Detail of : Police Services Officer Parking Traffic Enforcement Job Openings in Glendale
Classifications in this series are non-sworn, non-peace officers that perform specialized technical work and administrative support in several areas of the Police Department, including, but not limited, to Parking/Traffic Enforcement and the Investigative Services Division. This classification is the entry-level position in the Police Services Officer Series and performs under direct supervision. Essential functions of the job include, but are not limited to, the following: Receives and answers requests for information from the public; receives complaints; obtains information requested by public. Takes reports; writes routine reports; maintains records. Performs related clerical tasks. Handles confidential information with discretion. May be required to testify in court. May drive on City business. Parking/traffic enforcement or investigative services experience in a law enforcement agency is desirable. Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Enforces parking regulations by writing citations and arranges for vehicles to be impounded. Provides training on parking enforcement to City or contract personnel. Provides traffic control services. Assists with facilitating efficient traffic flow. Represents the Police Department at public or community functions/events and makes presentations. Investigates and documents criminal activity where no suspect is present and no immediate follow-up investigations are required. Investigates property damage only collisions. Conducts basic searches for latent prints, DNA evidence, and other evidence. Assists in controlling access to crime scenes. Conducts security checks in non-dangerous situations. Verifies temporary no parking signs. Makes entries to various databases. Evaluates and recommends solutions to parking related issues.
Knowledge, Skills & Abilities Knowledge of: Basic mathematics. Basic spelling, grammar and punctuation. California penal, vehicle, and other related codes. City of Glendale and Glendale Police Department policies and procedures. Filing systems. Standard law enforcement operations and practices. Ability to: Communicate effectively in English, both orally and in writing. Consistently exercise good judgment and reasoning. Deal tactfully and courteously with the public. Develop necessary skills from on the job training and meet standards of performance for the classification by the end of the probationary period. Establish and maintain smooth working relationships, resolve inter-personal conflicts, and tactfully deal with all levels of employees and the public. Foster a teamwork environment. Learn new information and initiate improvements in technical & procedural areas. Learn penal, vehicle and other codes. Learn the standing policies and procedures pertaining to police operations. Listen and ascertain relevant information quickly and accurately. Maintain confidentiality of information when necessary and prudent. Make independent decisions in accordance with established policies, procedures, regulations and ordinances. Model and practice the highest standards of ethical conduct. Multitask in a fast paced working environment. Provide exceptional customer service to those using the Police Department. Quickly and accurately operate complex computerized and mechanical equipment. Read and comprehend street maps. Read, write, and comprehend directions in English. Remain calm and respond effectively in emergency situations. Stay composed and work in stressful conditions. Understand and carry out complex oral and written instructions. Utilize a personal computer, computer terminal keyboard and common business computer software. Work effectively with other employees. Work independently with minimal supervision. Other Characteristics Willingness to: Assume responsibility for maintaining a safe working environment. Effectively deal with angry people and tolerate verbal abuse. Stand/sit for long periods of time. Work in confined quarters for extended periods of time. Work necessary hours and times to accomplish goals, objectives and required tasks in a timely manner. Work rotating shifts, weekends, and in emergencies. Work with investigators and assist on complex tasks with confidential/sensitive material. Experience Parking/traffic enforcement experience in a law enforcement agency is desirable. Education/Training Graduation from high school or attainment of GED or CHSPE certificate. License(s)/Certification(s) Valid California Class C driver's license. Special Conditions Must be able to work a flexible schedule to include emergency call-in, overtime with extended hours, call-back, shift work, nights, holidays and weekends to accommodate City needs. Required to work rotational weekends on-call. TATTOO POLICY: Unless otherwise exempted by the Chief of Police, no employee or volunteer of the Glendale Police Department shall have any visible tattoos, body art, or other skin markings while on duty – in uniform, business attire, or casual dress. Tattoos, body art, and/or other skin markings shall be completely covered by the authorized on-duty uniform (e.g. long sleeve uniform), business attire, or casual dress. Marks or scars from injuries or medical procedures are exempt from these policy restrictions. For further information regarding this policy, please contact the Professional Standards Bureau at (818) 548-3117. Promotional Eligibility Any City of Glendale employee who meets the minimum qualifications for this position, has completed probation or six months of City employment, and is occupying a permanent full-time classification on file in the Human Resources Department. Hourly City employees may be considered, provided that they furnish proof of continuous employment immediately preceding the final filing date, which would equal a minimum of six months of full-time service or 1040 part-time hours. (Civil Service Rule VIII 4-E). Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements.
EVALUATION OF APPLICATION: Submitted Application will be reviewed to ensure applicants meet the minimum requirements. All qualifying applicants will be invited to participate in the selection process.
PRELIMINARY BACKGROUND QUESTIONAIRE (PBI): (PASS/FAIL) To determine whether the candidate meets the background investigation standards of the Glendale Police Department.
WRITTEN EXAM: (PASS/FAIL) To evaluate the candidate’s ability to be successful in this position. Exam will be relevant to the duties of this position. Due to the large amount of applications, approximately the top 30 scoring candidates who achieve a minimum passing score of 70.00% on the written exam and pass the PBI will be invited to the further stages of the examination process.
ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and personal fitness for the position.
BACKGROUND INVESTIGATION: A comprehensive background investigation will be conducted on all finalists, which will review and verify personal history including, but not limited to financial responsibility, criminal history, drug use history, driving record, and verification of application materials. Significant issues or omissions in the above-stated areas may be grounds for disqualification. Background investigation will include a polygraph and Livescan fingerprinting. (Only applies to individuals who are not currently working for the Glendale Police Department.) For further information, please contact the Professional Standards Bureau at (818) 548-3117.
TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity.
If your qualification is matched with the requirement above, please submit your online application directly through City Of Glendale, CA system at :
Application will be treated strictly confidential.
Only qualified, short-listed applicants will be invited for furthers process.
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