Firstsource Solution USA Jobs 2021 - Firstsource Solution USA require the best people to fill State Advocate that will be placed in Jonesboro.
Firstsource Solution USA Jobs 2021
Detail of : State Advocate Job Opening in Jonesboro
Location: Medical facility in Jonesboro, AR #4576 Hours: Monday thru Friday 11:00am - 8:00pm
The State Advocate screens and processes referred patient cases for medical assistance programs. Specializes in State Medicaid and Miscellaneous Program cases and attends training in SSI/SSDI disability programs.
Essential Duties and Responsibilities include the following: Other duties may be assigned. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. 1. Screens clients for eligibility to public benefits, including Medicaid, Crime Victims, Kidney Health, County Indigent Health Care, and other (including SSI and SSDI). 2. Completes appropriate applications and forms and assists in gathering necessary documents and proofs to establish eligibility. 3. Submits forms along with accompanying documentation to servicing agency. 4. Follows up with client/agency regarding interview date. 5. Accompanies client to interviews, arranges for client transportation if needed, and assists client during interview, as warranted. Conducts home visits as needed 6. Assures that requested additional documentation is submitted timely. 7. Follows up with client/agency to assure timely reports are delivered to hospital. 8. Prepares reports and delivers to hospital as appropriate. 9. Maintains database records appropriately, including case notes, filing information, and activity reports in both hospital HIS and Firstsource Workbook 10. Maintains properly ordered/filed case folders, with folders arranged consistent with company policies. 11. Successfully completes training on SSI, SSDI, SSA Medical Disability Process, and related Medical Eligibility programs. Training may involve classroom, teleconference, mentoring, and written materials. 12. Performs above duties and responsibilities in a professional manner as described in the Employee Professional Standards document.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and or ability required.
Education and/or Experience: Bachelor’s Degree preferred. One year experience working with State Medicaid, SSI or other related fields is required.
Skills: Must be computer literate. Must be able to set and prioritize daily and weekly schedule to complete work assignments in a timely manner. Must be able to interpret and define an extensive variety of problems, collect data, establish facts, and draw valid conclusions.
Scope: The assigned duties for incumbents of the State Advocate position and possibly other Firstsource offices may be assigned only a portion of the listed duties and responsibilities.
Promotional Potential: The key element in preparation for promotion to Federal Advocate is to successfully complete training and certification in the SSI/SSDI application process and to demonstrate the ability to screen patients for SSI/SSDI coverage, complete application forms, and represent patients before the agency.
Primary Location: United States-Arkansas-Jonesboro Job: Associate Organization: Healthcare Provider - Onshore Operations Travel: Yes, 5 % of the Time Job Posting: Sep 7, 2021, 2:38:57 PM
Job Type: Full-time
Pay: $13.78 - $17.43 per hour
Paid time off
8 hour shift
Monday to Friday
High school or equivalent (Preferred)
Medicaid: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Work Location: One location
If your qualification is matched with the requirement above, please submit your online application directly through Firstsource Solution USA system at :
Only qualified candidates that meet with the above requirements would be processed in this recruitment.
Only short-listed candidates will receive responses.
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