Detail of : Call Center Representative Job Openings in Plano
Customer Service Representative
Customer Service Full Time/Weekends/ Evenings Rug Doctor is seeking Customer Service Representatives to provide excellent customer service to our team members, stores, and consumers. As the Leader in CLEAN, Rug Doctor offers outstanding opportunities for energetic, self-motivated individuals to make an impact as part of a dynamic call center team. If you enjoy helping others, finding solutions with cleaning solutions, and are ready to make a difference in customer service, we want to hear from you!
Job Description As a Customer Service Representative, in a call center environment at the corporate office, you will work to support Rug Doctor team members, stores, and consumers with all their Rug Doctor needs. Your responsibilities will include, but are not limited to, the following:
Answer inbound phone calls from consumers, store personnel, and fellow employees
Maintain a high level of world class customer service and professionalism to a wide range of customers
Ability to work shifts within our business hours, which are 6:30 am to midnight Monday to Friday, and 8 am to midnight on the weekend
Ability to navigate through multiple computer applications with speed and accuracy
Ability to work with consumers to resolve inquiries around how to rent and use Rug Doctor products
Assisting our 350+ Field and Canada team members that need assistance from the corporate office
Ability to adapt to change based on coaching/feedback in order to achieve individual and team performance goals
Contact stores, prior renters and coordinate return of lost/unreturned machines
Ability to communicate effectively over the phone and by email
Ability to talk, type and navigate through multiple computer programs simultaneously
Have a High School Diploma
Be able to work flexible hours, including extended work days, evenings, weekends, holidays, and overtime as needed
Be able to pass substance abuse screen and background check
Competitive pay ($13 to $15 an hour)
Excellent health plans with lots of options that fit your lifestyle
An open, collaborative, and fun new office space in Plano. (Fresh fruit, bicycles, and a food pantry)
Casual dress and work environment
Paid Maternity/Paternity/Adoption leave
Paid Sick/Vacation time
Rug Doctor’s success begins and ends with our team members. We are proud to be an equal opportunity employer and applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Flexible spending account
8 hour shift
Monday to Friday
Customer Service: 1 year (Preferred)
For more detail information about the program, please refer official source from Rug Doctor on following link below. If you meet these requirements, please register yourself at :
All applications will be treated confidentially.
Only short-listed candidates will receive responses.
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