Call Center Representative Rug Doctor Plano

Job Title : Call Center Representative
Date : 6 April 2021
Company : Rug Doctor
City : Plano

Rug Doctor Hiring 2021 - Rug Doctor give an opportunity to fill Call Center Representative that will be placed in Plano.

Rug Doctor Job Vacancies 2021

Detail of : Call Center Representative Job Openings in Plano

Customer Service Representative

Customer Service Full Time/Weekends/ Evenings
Rug Doctor is seeking Customer Service Representatives to provide excellent customer service to our team members, stores, and consumers. As the Leader in CLEAN, Rug Doctor offers outstanding opportunities for energetic, self-motivated individuals to make an impact as part of a dynamic call center team. If you enjoy helping others, finding solutions with cleaning solutions, and are ready to make a difference in customer service, we want to hear from you!

Job Description
As a Customer Service Representative, in a call center environment at the corporate office, you will work to support Rug Doctor team members, stores, and consumers with all their Rug Doctor needs.
Your responsibilities will include, but are not limited to, the following:

  • Answer inbound phone calls from consumers, store personnel, and fellow employees
  • Maintain a high level of world class customer service and professionalism to a wide range of customers
  • Ability to work shifts within our business hours, which are 6:30 am to midnight Monday to Friday, and 8 am to midnight on the weekend
  • Ability to navigate through multiple computer applications with speed and accuracy
  • Ability to work with consumers to resolve inquiries around how to rent and use Rug Doctor products
  • Assisting our 350+ Field and Canada team members that need assistance from the corporate office
  • Ability to adapt to change based on coaching/feedback in order to achieve individual and team performance goals
  • Contact stores, prior renters and coordinate return of lost/unreturned machines

Requirements

  • Ability to communicate effectively over the phone and by email
  • Ability to talk, type and navigate through multiple computer programs simultaneously
  • Have a High School Diploma
  • Be able to work flexible hours, including extended work days, evenings, weekends, holidays, and overtime as needed
  • Be able to pass substance abuse screen and background check

Benefits

  • Competitive pay ($13 to $15 an hour)
  • Excellent health plans with lots of options that fit your lifestyle
  • 401k Matching
  • An open, collaborative, and fun new office space in Plano. (Fresh fruit, bicycles, and a food pantry)
  • Casual dress and work environment
  • Paid Maternity/Paternity/Adoption leave
  • Education Reimbursement
  • Paid Sick/Vacation time

Rug Doctor’s success begins and ends with our team members. We are proud to be an equal opportunity employer and applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Disability insurance
  • Flexible spending account
  • Life insurance
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekends

Experience:

  • Customer Service: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

For more detail information about the program, please refer official source from Rug Doctor on following link below. If you meet these requirements, please register yourself at :



Notes :

  • All applications will be treated confidentially.
  • Only short-listed candidates will receive responses.

If you are not interested in Call Center Representative Plano April 2021 Rug Doctor above, you can try to find your job by read related jobs from another company in Plano below.


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