Medical Client Service Coordinator Pet Crossing Animal Hospital & Dental Clinic Bloomington

Job Title : Medical Client Service Coordinator
Date : 2 August 2021
Company : Pet Crossing Animal Hospital & Dental Clinic
City : Bloomington

Pet Crossing Animal Hospital & Dental Clinic Jobs 2021 - Pet Crossing Animal Hospital & Dental Clinic offer an opportunity to fill Medical Client Service Coordinator that will be placed in Bloomington.

Pet Crossing Animal Hospital & Dental Clinic Recruitment 2021

Detail of : Medical Client Service Coordinator Job Opening in Bloomington

Leadership skills in our medical client service coordinators are essential because they partner closely with our healthcare teams and supervise the smooth flow of operation in a dynamic hospital environment. The client service coordinators facilitate communication between clients and all other hospital departments. Our client service coordinator team works directly with clients, manages busy phone lines, keeps excellent medical records, oversees patient census and handles billing/insurance. Successful candidates will have a deep commitment to providing exceptional customer service as their career focus

Characteristics include

  • Energetic
  • On time, on task and on target
  • Outgoing
  • Motivated
  • Collaborative
  • Team player
  • Interpersonal communication
  • Care for the needs of others
  • Attention to detail
  • Passion for continuing professional development in order to improve skill sets that will keep Pet Crossing on the forefront of patient care and advocacy


  • Answer phones
  • Schedule appointments: wellness, sick, assistant and surgical.
  • Prepare medical records/charts for upcoming appointments
  • Take detailed messages
  • Ensure follow-through from staff regarding clients’ questions and concerns
  • Collect history and verification forms from clients before appointments
  • Check clients in and out during appointment process
  • Weigh canine patients when they arrive
  • Collect payment after appointments
  • Handle sales of patient food and medication
  • Take medication refill requests from clients over the phone and online
  • Explain Pet Crossing wellness recommendations for each life stage to clients
  • Attend rounds with other daily staff, including daily learning opportunities based on our Four Pillars
  • Explain how pet insurance works and the benefits to clients and their pets
  • Attend meetings: department, monthly all-staff, January Intensive
  • Explain prescription diets to clients
  • Document medically relevant conversations with clients in the patients’ charts
  • Other duties as assigned


  • High school or equivalent

Please include a cover letter and resume so that your application is complete; resumes submitted without a cover letter will not be reviewed. Salary is dependent on experience and qualifications.

Flexible schedule preferred

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Professional development assistance


  • 8 hour shift
  • Evening shift
  • Weekend availability


  • High school or equivalent (Preferred)


  • Customer Service: 1 year (Preferred)
  • Microsoft Word: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

If your qualification is matched with the requirement above, please submit your online application directly through Pet Crossing Animal Hospital & Dental Clinic system at :

Notes :

  • All applications will be treated confidentially.
  • Only qualified, short-listed applicants will be invited for furthers process.

If you are not interested in Medical Client Service Coordinator Bloomington September 2021 Pet Crossing Animal Hospital & Dental Clinic above, you can try to find your job by read related jobs from another company in Bloomington below.

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