Operations Manager We Dispatch 24/7 Llc Brockton

Job Title : Operations Manager
Date : 2 August 2021
Company : WE DISPATCH 24/7 LLC
City : Brockton

WE DISPATCH 24/7 LLC Jobs 2021 - WE DISPATCH 24/7 LLC is seeking a new worker to apply Operations Manager that will be placed in Brockton.

WE DISPATCH 24/7 LLC Jobs 2021

Detail of : Operations Manager Job Openings in Brockton

JOB DESCRIPTION

Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and customer service measures as established and set for the Leadership Team. Ensure effective and efficient operations. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems. Carry out supervisory responsibilities for local and remote employees in accordance with the company's policies and applicable laws.

Responsibilities may include, but are not limited to interviewing, selection and hiring; training new and existing employees; planning, assigning and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards. Organizing the budget of the company in collaboration with the Leadership Team.

Main responsibilities:

  • Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
  • Direct the daily activities of staff like dispatching and tracking/monitoring of motor carriers
  • Monitor the general operations of staff to make sure that their activities are within the company guidelines and administrative policies
  • Involve in the negotiation with freight brokers
  • Develop importantly indicators that measure and show the effectiveness of the company’s operations
  • Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
  • Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends
  • Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving the product, equipment utilization, inventory management and shipping
  • Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures
  • Market our services to prospects, dispatch, and support motor carriers
  • Manage relationships with key operations vendors
  • Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints
  • Process customer invoices
  • Contact and maintain customers’ file.

Operations Manager top skills & proficiencies:

  • General ledger experience a plus
  • Experience using CRM or ERP system a plus
  • Must possess good communication skills, with emphasis on the ability to effectively produce and distribute information across local and remote employees and our customers
  • Good leadership qualities are of utmost importance
  • Ability to work effectively as part of a team and also to lead a team when the opportunity arises
  • Excellent analytical skills
  • Good time management abilities
  • Good negotiation skills and excellent decision-making ability
  • Good customer service skills so as to be able to maintain/retain existing customers
  • Good interpersonal skills are also important
  • Knowledge of the procedures and modes of transportation for moving goods
  • Basic computer knowledge
  • Knowledge of basic customer service procedures
  • 1-3 years working experience in a similar role or capacity.

*

Job Types: Full-time

Salary: $30,000 - $55,000.00 per year

Job Type: Full-time

Pay: $16.00 - $52.00 per hour

Benefits:

  • Health insurance

Schedule:

  • 8 hour shift

Education:

  • Associate (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

For more detail information about the program, please refer official source from WE DISPATCH 24/7 LLC on following link below. If you meet these requirements, please register yourself at :



Notes :

  • Only qualified candidates that meet with the above requirements would be processed in this recruitment.
  • Only candidates that meet the above qualification will be shortlisted.

If you are not interested in Operations Manager Brockton September 2021 WE DISPATCH 24/7 LLC above, you can try to find your job by read related jobs from another company in Brockton below.


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