Customer Service Scheduling Representative Inbound And Outbound Phone Threestep Marketing Minnetonka

Job Title : Customer service Scheduling representative inbound and outbound phone
Date : 22 July 2021
Company : ThreeStep Marketing
City : Minnetonka

ThreeStep Marketing Recruitment 2021 - ThreeStep Marketing is seeking the best people to fill Customer service Scheduling representative inbound and outbound phone that will be placed in Minnetonka.

ThreeStep Marketing Job Vacancies 2021

Detail of : Customer service Scheduling representative inbound and outbound phone Job Opening in Minnetonka

Job Description:
You will be reaching out to people by phone and text message to determine if they qualify for an appointment with our client (Doctors). This will be both inbound and outbound communication, but this is NOT cold calling. All of these calls have been requested.

Is this for you?

  • Do you love talking to people?
  • Would you love a flexible, non traditional work schedule?
  • Do you want to work from anywhere in the world (as long as there is a good Internet connection and good cell coverage)?
  • Are you usually at home, but available to work?
  • Do you feel comfortable having conversations to help determine if someone is qualified for an appointment or not? (I want to repeat.. This is not sales! We will provide all screening questions)
  • Can you follow instructions, defined systems and procedures to the letter?
  • Are you detail oriented and reliable?

IF SO, we have a job for you!

On average...you will handle approximately:

  • 2-3 immediate inbound requests per day. You must respond to inbound requests within 5 minutes (via phone or computer).
  • Place approximately 12-20 outbound calls per day.
  • That averages out to be around 1-2 total hours per day.

Requirements:

  • MUST Have Requirements:
  • MUST be available from 8:00am to 8:00pm
  • Monday through Saturday.
  • MUST BE ABLE TO respond to new inbound requests within 5 minutes (Very important and NOT optional)
  • Reliable internet connection
  • Laptop or desktop computer
  • Cell phone (you will NOT have to give out or use your own phone number, you will be asked to download an app on your phone)

Hard Skills:

  • AMAZING phone skills (empathy, clear communication, professionalism, no slang or poor grammar)
  • Ability to think on your feet, but follow a script outline.
  • Ability to work basic web sites - if you can surf social media, you can do this job!
  • Quiet background (kids yelling, loud machines or dogs barking would NOT be acceptable)
  • A headset or headphones with a microphone for your laptop or desktop computer.
  • Usually 1-2 total hours per day for the outbound calls.

Soft Skills:

  • People like to talk to you
  • Able to hold a compassionate and understanding conversation
  • Medical background not necessary but a plus
  • NO SALES! THIS IS NOT A SALES POSITION.

Job Types: Part-time, Contract

Pay: $700.00 - $900.00 per month

Benefits:

  • Flexible schedule
  • Work from home

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • Yes

Should you meet the qualifications required, please register and apply to ThreeStep Marketing website with link as follow :



Notes :

  • Only qualified candidates that meet with the above requirements would be processed in this recruitment.
  • Only short-listed candidates will receive responses.

If you are not interested in Customer service Scheduling representative inbound and outbound phone Minnetonka August 2021 ThreeStep Marketing above, you can try to find your job by read related jobs from another company in Minnetonka below.


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