Detail of : Front Desk Hotel Receptionist Job Opening in Grandville
Immediate position available for Front Desk Sales agent at Hotel - Near Grandville MI
Limited service hotel is seeking to fill immediate full / part time openings for our Guest Service Agent positions. Previous hotel experience or a background in customer service is preferred along with a friendly cheerful personality. The position requires smooth service delivery in an environment that calls for extensive face to face interaction with the hotels guests. Service Agents must be capable of multi-tasking and prioritizing duties related to check in / checkout procedures, telephone communications, reservation, and general guest inquires, all while providing excellent service at all levels of delivery. Service Agents process cash, credit card, and direct bill transactions and assist with minimizing and correcting guest relations issues. Service staff also comply with and effectuate the hotel's quality processes as they pertain to the department.
Duties and Responsibilities:
· Provide guests with excellent customer service while taking reservations, and checking guests in and out in an accurate and thorough manner.
· Respond appropriately to guest complaints and follow up on any guest request or issues to ensure guest satisfaction.
· Good communication skills. Bilingual skills are a plus.
· Basic computer skills are a must.
· Must be reliable and able to work any shifts, any day including nights, weekends, and/or holidays.
Compensation is based on experience and talent level, $11-$15hr.
Job Type: Full-time / Part Time
Job Types: Full-time, Part-time
Pay: $11.00 - $14.00 per hour
8 hour shift
Monday to Friday
High school or equivalent (Preferred)
Hotel Experience: 1 year (Preferred)
Front Desk: 1 year (Preferred)
For further information, please refer official source from The Sky Management Career Center on following link below. If you meet the requirement and are interested in building a future career with The Sky Management, please register yourself at :
Application will be treated strictly confidential.
Only short-listed candidates will be contacted.
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