Hoa Administrative Assistant Whitestar Management, Inc. Rancho Mirage

Job Title : HOA Administrative Assistant
Date : 17 June 2021
Company : Whitestar Management, Inc.
City : Rancho Mirage

Whitestar Management, Inc. Careers 2021 - Whitestar Management, Inc. is looking for the best people to fill HOA Administrative Assistant that will be placed in Rancho Mirage.

Whitestar Management, Inc. Jobs 2021

Detail of : HOA Administrative Assistant Job Opening in Rancho Mirage

Full-time HOA Assistant position available in a fast past growing community association management company. We are located in the heart of Rancho Mirage and looking for a full-time HOA Assistant with HOA experience. The position is responsible for providing exceptional customer service and quality administrative support in a fast-paced and high-volume environment.


  • 1- 2 years of experience in the HOA industry.
  • Proficient in using software programs such as Microsoft Office (Outlook, Word, and Excel).
  • Experience in customer service operations with the ability to resolve customer service complaints.
  • Ability to make responsible decisions using skillful judgment in an expedient manner, with limited assistance.
  • Ability to communicate orally and in writing to homeowners, staff members and management.
  • Ability to create accurate and timely Minutes of Association, Board, or committee meetings.
  • Ability to maintain a positive, cooperative, business working relationship with staff members, board members and homeowners.
  • Ability to take direction yet work with limited supervision.
  • Ability to be detailed, thorough, organized and possesses neat work habits.


  • Be familiar with all rules and regulations which govern the HOA’s.
  • Responsible for preparing agendas and taking minutes for multiple community associations.
  • Provide Administrative support as needed to the Community Managers.
  • Be the primary customer service contact for homeowners of the HOA.
  • Answer after hours emergency calls, on occasion, as requested by the Community Managers.
  • Responsible for primary communications to the community using e-blasts, maintenance of the website and web portal and assisting with the newsletter.
  • Responsible for supporting the company’s goals through maximum effort in assisting the Community Managers in carrying out all daily functions of the Association, adhering to the established procedures and maintaining quality relations with Homeowners and Guests.


  • Prepare draft meeting agendas for Association, Board of Directors, and Committee meetings and distribute final meeting materials.
  • Attend Association, Board of Directors and Committee meetings. Prepare minutes of each meeting for review and approval by the respective group.
  • Prepare general correspondence as requested by the Community Managers.
  • Responsible to coordinate all bulk mailing.
  • Responsible for maintenance of homeowner addresses and change of information/ownership in the management software.
  • Maintain Homeowner files and Association business files, including filing of paperwork and year end file set up.
  • Provide back up for work order system management to ensure accurate processing and closing of work orders.


  • Working without supervision, assist Community Managers in all administrative functions as requested.
  • Become familiar with all operations, common areas, buildings, and facilities.
  • As backup support, answer phone and identify yourself to caller and either direct phone calls to appropriate staff person or assist caller depending upon the nature of the call.
  • Provide backup Customer Service by taking service requests, suggestions and complaints and forwarding to the appropriate department.
  • Interact with and be able to answer Homeowners’ questions on the operations of the Association including, but not limited to, Rules and Regulations, and any other information.

The demands described herein are representative of those that must be met by an employee to perform the functions of this job. Frequent stooping, standing, walking, sitting, and reaching are required. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary functions of this job. The employee must have the:

  • Ability to effectively communicate in English (verbally and in writing)
  • Ability to keyboard and work on the computer for extended periods of time.
  • Ability to operate necessary equipment and visually interpret data.
  • Possess a valid California driver’s license.
  • Ability to walk for long periods of time in different environmental elements. Outside environment elements, mostly, walking in desert temperatures, where in the summer temperatures can reach 120 degrees.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance


  • 8 hour shift
  • Monday to Friday


  • Associate (Preferred)


  • HOA Industry: 1 year (Preferred)
  • Administrative: 1 year (Required)


  • Driver's License (Required)

Work Location:

  • One location

Work Remotely:

  • No

For further information, please refer official source from Whitestar Management, Inc. on following link below. To find out where you fit in, please visit :

Notes :

  • Only qualified candidates that meet with the above requirements would be processed in this recruitment.
  • Only candidates that meet the above qualification will be shortlisted.

If you are not interested in HOA Administrative Assistant Rancho Mirage August 2021 Whitestar Management, Inc. above, you can try to find your job by read related jobs from another company in Rancho Mirage below.

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